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Suny McKaughan Location
United States
Suny McKaughan Work
Sr Director, Partner Success @ (March 2026 - Present)
Personal Sabbatical @ Taking Care of Business - MCK (August 2024 - July 2025)
Vice President, Customer Success @ (May 2021 - July 2024)
Consultant @ (January 2020 - May 2021)
Director, Customer Experience @ NOLA Education, LLC (June 2018 - October 2019)
Client Services Manager @ (April 2009 - June 2018)
Business Manager @ Michael Carlyle Inc. (July 2006 - August 2008)
Director @ Children's Weekday Education (March 2002 - May 2003)
Director, Children's Ministry @ (January 1999 - January 2002)
Program Director @ (January 1996 - January 1999)
Suny McKaughan Education
California State University, Fullerton
Bachelor of Science - BS
The George Washington University
Organizational Leadership
Suny McKaughan Skills
Customer Success
Leadership
Software as a Service (SaaS)
Customer Experience
Business-to-Business (B2B)
Customer Satisfaction
Data-Driven Insights
Problem Solving
Playbook
Strategic Accounts
Customer Satisfaction (CSAT)
Performance Metrics
Customer Advocacy
Team Performance
Key Metrics
Technology Implementation
Strategy
Startups
Key Performance Indicators
Negotiation
Account Management
Account Planning
Adult Education
Analytical Skills
Business Strategy
CSM
Change Management
Client Relations
Client-focused
Coaching
Coaching & Mentoring
Communication
Creative Problem Solving
Cross-functional Team Leadership
Customer Engagement
Customer Journey Mapping
Customer Relationship Management (CRM)
Customer Retention
Edtech
Educational Technology
Eduction program management
Employee Engagement
Enablement
Event Management
Event Planning
Interpersonal Skills
K-12 Education
Leadership Development
Management
Microsoft Office
Onboarding
Operational Excellence
Post-Sales
Presentation Skills
Product Adoption
Public Speaking
Relationship Building
Relationship Management
Renewal Retention
Renewals
Revenue Enhancement
Staff Development
Strategic Partnerships
Strategic Planning
Strategic Thinking
Team Building
Team Development
Team Leadership
Team Management
Time Management
Training
Suny McKaughan Summary
Suny McKaughan, based in United States, is currently a Sr Director, Partner Success at EdVisorly. Suny McKaughan brings experience from previous roles at Taking Care of Business - MCK, TRANSFR Inc., METIS Leadership Group and NOLA Education, LLC. Suny McKaughan holds a Bachelor of Science - BS @ California State University, Fullerton. With a robust skill set that includes Customer Success, Leadership, Software as a Service (SaaS), Customer Experience, Business-to-Business (B2B) and more. Suny McKaughan has 2 emails and 1 mobile phone numbers on RocketReach.
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