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Sunshine Simon Location
Makati, NCR, PH
Sunshine Simon Work
Business Analyst Quality Assurance @ (January 2026 - Present)
IT Process Lead | IT Quality Analyst @ (February 2023 - July 2025)
Information Technology Service Desk @ (November 2021 - February 2023)
IT Service Desk Analyst | Paige Identity Access Management @ (November 2020 - November 2021)
Sunshine Simon Skills
Citrix Products
Virtual Private Network (VPN)
Emerging Technologies
Help Desk Support
Service-Level Agreements (SLA)
Documentation
Remote User Support
Databases
Communication
Office 365
Single Sign-On (SSO)
Problem Solving
Coaching & Mentoring
IT Service Management
Identity and Access Management (IAM)
Incident Management
Production Support
Application Support
Microsoft Azure
Windows 7
Windows Server
Windows 10
iOS
Mac
Oracle Applications
Account Management
Data Analysis
Oracle Fusion
Microsoft Excel
Microsoft Office
ServiceNow
Oracle
Oracle Cloud
Service Desk
Active Directory
Troubleshooting
Technical Support
Sunshine Simon Summary
Sunshine Simon, based in Makati, NCR, PH, is currently a Business Analyst Quality Assurance at Lofty. Sunshine Simon brings experience from previous roles at Infosys, Netrix Global and Unisys. With a robust skill set that includes Citrix Products, Virtual Private Network (VPN), Emerging Technologies, Help Desk Support, Service-Level Agreements (SLA) and more. Sunshine Simon has 2 emails on RocketReach.
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