Sunny S Email

Vice President of Information Technology @ Boston Document Systems

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Sunny S Location

Boston, MA, US

Sunny S Work

Vice President of Information Technology @ (April 2024 - Present)
Sr. Director Of Information Technology @ (May 2022 - April 2024)
Director of Information Technology @ (October 2020 - May 2022)
Director of Technology Experience @ (April 2019 - September 2020)
Help Desk Manager @ (October 2016 - April 2019)
Applications and System Coordinator @ (October 2014 - October 2016)
Help Desk Specialist @ (October 2011 - October 2014)

Sunny S Education

Porter and Chester Institute
Computer Networking Technology
2010-2011
UMass Boston
BS
2005-2010

Sunny S Skills

A.I. Enablement
AI Enablement & Governance
Active Directory
Applied AI Implementation (Allego + Salesforce/AgentDealer + Einstein)
Artificial Intelligence for Business
Automation & Integration
BCDR
BCDR (Business Continuity & Disaster Recovery)
BCDR Implementation & DR Testing
BCDR Strategy (RTO/RPO, testing cadence)
Business Continuity
Business Development
Business Intelligence
Business Strategy
Cloud Transformation
Cloud Transformation Execution (SaaS migration)
Coaching
Contract Negotiation
Cost Management
Customer Service
Cybersecurity
Cybersecurity & Identity Management
Cybersecurity & Risk Governance
Databases
Deal Profitability Modeling
Design Thinking
Digital Transformation
Disaster Recovery
Documentation, SOPs, and Change Management
Enterprise Platforms
Enterprise Portfolio & Prioritization
Executive Stakeholder Alignment
Executive Stakeholder Alignment (C-suite/board communication)
IT Enabled Business Transformation
IT Financial Management & Vendor Strategy; Enterprise Platforms (CRM/ITSM)
IT Integration
IT Leadership
IT Service Management
IT Strategy
IT Strategy & Cloud Transformation
IT Strategy & Governance
IT Strategy & Operating Model (policy-led controls)
ITSM Implementation (KPIs/SLAs, escalation paths)
Identity & Access (Entra ID/SSO/MFA)
Identity & Access Strategy (Entra ID/SSO/MFA)
Identity Engineering (Entra ID/SSO/MFA rollout)
Identity and Access Management (IAM)
Information Security Governance
Infrastructure
Integration Delivery (workflow automation, consolidation)
Integration Strategy & Platform Consolidation
KPI/OKR Design; SLA Governance; Decision Quality
L&D
Leadership
M&A Technology Integration
Management
Marketing
Mentoring
Microsoft Intune
Microsoft Office
Microsoft Windows
Multi-factor Authentication
Negotiation
People Development
Platform Stack: Microsoft 365, Intune, Salesforce, Zendesk, Smartsheet, DocuSign, Allego
Pricing & Commission Governance
Project Management
Project Planning
Purchasing Negotiation
RevOps Enablement
Revenue Cloud (CPQ‑ready)
Risk Governance
Salesforce (Core Objects)
Salesforce CPQ
Salesforce.com
Security
Security Operations (Barracuda email security, phishing reduction, training)
Service Desk Management
Single Sign-On (SSO)
Soft Skills
Software Development Life Cycle (SDLC)
Staff Development
Strategic Planning
Tactical Planning
Talent Management
Technical Recruiting
Technical Support
Thought Provoker
Troubleshooting
Vendor Management
Vendor Rationalization & License Optimization
Vendor Relations
Virtualization
Voice over IP (VoIP)
Windows
Windows Server
project mangement

Sunny S Summary

Sunny S, based in Boston, MA, US, is currently a Vice President of Information Technology at BDS. Sunny S brings experience from previous roles at BDS, Achievement Network (ANet) and William James College. Sunny S holds a 2010 - 2011 Computer Networking Technology @ Porter and Chester Institute. With a robust skill set that includes A.I. Enablement, AI Enablement & Governance, Active Directory, Applied AI Implementation (Allego + Salesforce/AgentDealer + Einstein), Artificial Intelligence for Business and more.