Sumner Starbird Email & Phone Number
VP Workforce Management and Data Analytics @ US Imaging Network LLC
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Sumner Starbird Location
- Florida, United States
Sumner Starbird Work
- VP Workforce Management and Data Analytics @ (November 2013 - Present)
- Complex Service Manager @ (June 2012 - September 2013)
- Business Analyst @ (January 2010 - June 2012)
- Manger - Customer Service @ (July 2007 - January 2010)
- Service Manager @ (March 2003 - July 2007)
Sumner Starbird Skills
- Avaya Products
- Call Center Administration
- Call Center Development
- Call center start-up
- Contact Center Management
- Contact Center Operations
- Contact Center Optimization
- Contact Center Strategy
- Contact Centers
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Service Systems
- Customer Service Training
- Data Analysis
- Data Management
- Forecasting
- Healthcare Management
- IEX
- IEX Total View
- Leadership
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
- NICE Call Recording
- Office 365
- Organizational Effectiveness
- Process Improvement
- Real-time Monitoring
- Remote Workforce Management
- Reporting & Analysis
- Team Leadership
- Team Management
- Training
- Verint Workforce Management
- Verint Workforce Optimization
- Workforce Analytics
- Workforce Development
- Workforce Management
- Workforce Optimization (WFO)
- Workforce Performance
- Workforce Planning
- Portfolio Management
- Banking
- Risk Management
- Series 7
- Wealth Management
Sumner Starbird Summary
- Sumner Starbird, based in Florida, United States, is currently a VP Workforce Management and Data Analytics at US Imaging Network. Sumner Starbird brings experience from previous roles at Morgan Stanley Wealth Management and E*TRADE Financial. With a robust skill set that includes Avaya Products, Call Center Administration, Call Center Development, Call center start-up, Contact Center Management and more. Sumner Starbird has 2 emails and 2 mobile phone numbers on RocketReach.
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