Sumit Rawat Email
Customer Success Manager (Enterprise SaaS, Strategic Accounts) @ Hewlett Packard Enterprise
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Sumit Rawat Location
- San Diego, CA, US
Sumit Rawat Work
- Customer Success Manager (Enterprise SaaS, Strategic Accounts) @ (December 2024 - Present)
- Program Management - Student Assistant @ (January 2023 - May 2024)
- Client Service Manager (Customer Success – Mid-Market and Scaled Accounts) @ (September 2021 - August 2022)
- Customer Success Associate (Onboarding and Lifecycle Management) @ (February 2021 - August 2021)
- Consultant (Customer Success and Enterprise Adoption) @ (August 2018 - February 2021)
- Analyst @ (August 2016 - March 2018)
Sumit Rawat Education
- Fowler College of Business at San Diego State University
Master of Business Administration - MBA (Management Information Systems, General)
2022-2024 - Dr. A.P.J. Abdul Kalam Technical University
Bachelor of Technology - BTech (Electrical, Electronics and Communications Engineering)
Sumit Rawat Skills
- Account Management
- Adoption & Usage Optimization
- Agile Methodologies
- Agile Project Management
- BMC Remedy
- Budget Management
- Change Management
- Charging Systems
- Churn Management
- Churn Mitigation
- Churn Reduction
- Client Relations
- Client Relationship Management
- Cloud Services
- Continuous Process Improvement
- Cross-Functional Team Collaboration
- Cross-functional Collaborations
- Customer Analytics & SLA Management
- Customer Engagement
- Customer Experience (CX) and Stakeholder Management
- Customer Experience Management
- Customer Lifecycle Management
- Customer Onboarding
- Customer Onboarding and Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Success
- Customer Success Strategy & Customer Engagement
- Data Analysis
- Data Centers
- Data-driven Decision Making
- Documentation
- Escalation Management & Issue Resolution
- Escalations Management
- Executive Stakeholder Management
- Executive-level Communication
- IT Project & Program Management
- IT Service Management
- ITIL Certified
- ITIL Process Implementation
- Incident Management
- KPI & Data-Driven Performance Analysis
- Lean Management
- Linux
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Netcool
- Operations Management
- Organizational Consulting
- Problem Management
- Process Improvement and Playbook Development
- Process Risk Management
- Product Adoption
- Program Management
- Project Management
- Project Management Body of Knowledge (PMBOK)
- Putty
- QBR (Quarterly Business Reviews)
- QBRs
- Quarterly Service Reviews (QSR)
- Red Hat Linux
- Reporting
- Resource Management
- Risk Management
- SIAM
- Saas account
- Scrum
- Service Delivery
- Service Delivery Optimization
- Service-Level Agreements (SLA)
- Solution Implementation
- Spreadsheets
- Stakeholder Communication & Reporting
- Stakeholder Management
- Strategic Planning & Execution
- Tableau
- Upsell & Cross-Sell
- Upselling & Cross-Selling
- Vendor Management
- sql
Sumit Rawat Summary
- Sumit Rawat, based in San Diego, CA, US, is currently a Customer Success Manager (Enterprise SaaS, Strategic Accounts) at Hewlett Packard Enterprise. Sumit Rawat brings experience from previous roles at SDSU Research Foundation, HCL Technologies, Coforge and Ericsson India. Sumit Rawat holds a 2022 - 2024 Master of Business Administration - MBA in Management Information Systems, General @ Fowler College of Business at San Diego State University. With a robust skill set that includes Account Management, Adoption & Usage Optimization, Agile Methodologies, Agile Project Management, BMC Remedy and more. Sumit Rawat has 2 emails on RocketReach.
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