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Sumit Nair Location
San Jose, CA, US
Sumit Nair Work
2025 -now Product GTM and Forward Deployed Engineering @
2025 -now Senior Director AI Professional Services, Support and Solutions Architect @
2022 -now Senior Director AI Professional Services, Support and Solutions Architect @
2022 -2023 Director, AI Professional Services and Support @
2020 -2022 Head of Global Customer Support and Operations @
2019 -2020 Director , Global Integration Support @
2018 -2019 Senior Manager, Global Integration Support @
2016 -2018 Manager, Global Integration Support @
2013 -2016 Manager, Technical Support @
2011 -2013 Senior Business Analyst @
2010 -2010 Operations and Maintenance Engineer @
Sumit Nair Education
Delhi College of Engineering
B-tech (Electronics and Communication)
2006-2010
Marthoma Residential School
(Mathematics and Computer Science)
2004-2006
St.Pauls School
Intermediate (Mathematics and Computer Science)
1992-2004
Sumit Nair Skills
Revenue Generation
Professional Services
Process Improvement
Customer Retention
Training
Customer Success
Customer Service Operations
Business Process Design
Business Analytics
Entrepreneurship
Vendor Management
Business Development
Strategic Planning
Budgeting & Forecasting
Key Metrics
Business Strategy
Analytics
Agile Methodologies
Salesforce.com
SaaS
JIRA
Enterprise Software
Requirements Analysis
Business Intelligence
SQL
Systems Analysis
Business Process
CRM
Cloud Computing
SAS
R
Management
Data Warehousing
Strategy
Customer Relationship Management (CRM)
Data Analysis
Leadership
Integration
Python
Xactly Incent
Customer Service
Data Migration
Team Leadership
Tableau
Coaching
Customer Experience
Customer Engagement
Salesforce Service Cloud
Problem Solving
Data Analytics
Customer Relationship Management Crm
Release Management
Business Analysis
Scrum
Business Objects
Bugzilla
OBIEE
Software Quality Assurance
Requirements Gathering
Unix
Siebel
Boss
Customer Relationship Management
Sumit Nair Summary
Sumit Nair, based in San Jose, CA, US, is currently a Product GTM and Forward Deployed Engineering at Salesforce. Sumit Nair brings experience from previous roles at Automation Anywhere, Aisera and LiveRamp. Sumit Nair holds a 2006 - 2010 B-tech in Electronics and Communication @ Delhi College of Engineering. With a robust skill set that includes Revenue Generation, Professional Services, Process Improvement, Customer Retention, Training and more. Sumit Nair has 4 emails and 2 mobile phone numbers on RocketReach.
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