Sumit Kaushal Email
Executive Vice President and Vertical Head Quality and Training @ YES BANK
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Sumit Kaushal Location
- Mumbai, MH, IN
Sumit Kaushal Work
- 2022 -now Executive Vice President and Vertical Head Quality and Training @
- 2018 -2022 Associate Director Quality and Training @
- 2015 -2018 Assistant General Manager - Customer Experience @
- 2013 -2015 Assistant General Manager - Quality Assurance @
- 2013 -2013 Site Quality leader @
- 2010 -2013 Vertical Head - Service Solution and Audits - RJ Circle @ Aircel
- 2007 -2010 Manager - Quality and Training @ Spice BPO
- 2005 -2007 Asst. Manager Quality Assurance @ Spice Telecom
- 2003 -2005 Sr. Team Leader @ E3R Infosystems Pvt Ltd
Sumit Kaushal Education
- Sikkim Manipal University of Health, Medical and Technological Sciences
Master of Business Administration (MBA) (TQM)
2013-2015 - Indira Gandhi National Open University
Bachelor of computer (Bca)
2000-2003
Sumit Kaushal Skills
- Process Consulting
- Six Sigma
- Quality Management
- Leadership
- Team Building
- Customer Experience
- BPO
- Employee Engagement
- Call Center
- Customer Satisfaction
- Telecommunications
- Process Excellence
- Vendor Management
- Team Management
- Process Improvement
- Quality Assurance
- Operations Management
- Business Process Outsourcing Bpo
- Business Process
- Training
- TQM
- Business Process Improvement
- Management
- Outsourcing
- MIS
- Process Management
- Transition Management
- Call Centers
- Service Delivery
- CRM
- Performance Management
- Business Process Outsourcing
Sumit Kaushal Summary
- Sumit Kaushal, based in Mumbai, MH, IN, is currently a Executive Vice President and Vertical Head Quality and Training at YES BANK. Sumit Kaushal brings experience from previous roles at Concentrix, Teleperformance, ISON BPO LTD and Tata Sky Ltd. Sumit Kaushal holds a 2013 - 2015 Master of Business Administration (MBA) in TQM @ Sikkim Manipal University of Health, Medical and Technological Sciences. With a robust skill set that includes Process Consulting, Six Sigma, Quality Management, Leadership, Team Building and more. Sumit Kaushal has 1 emails on RocketReach.
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