Sumit Chopra Location
- California, United States
Sumit Chopra Work
- 2025 -now Head of Customer Support @
- 2024 -2025 Customer Service Leader @ Internal Revenue Service
- 2021 -2023 Director, Customer Support, Software Product Operations @
- 2019 -2021 Enterprise Support Manager, Strategic Accounts @
- 2017 -2019 Director, Global Technical Support, Data Virtualization and Analytics Products @
- 2013 -2017 Senior Manager, Global Customer Support @
- 2005 -2007 Senior Technical Support Engineer (Tier 3) - Advanced Global JTAC @
- 2007 -2013 Senior Manager, Enterprise Services Delivery - AMERICAS @
Sumit Chopra Education
- Santa Clara University - Leavey School of Business
- Nagpur University
- Massachusetts Institute of Technology
(Big Data & Social Analytics)
- Stanford University
(Advanced Program Management)
Sumit Chopra Skills
- Business Valuation
- Auditing
- Fraud Investigations
- Examination
- Research and Development (R&D)
- Start-up Consulting
- Early-Stage Startups
- CRM Databases
- Cross-Functional Team Building
- Enterprise Software
- Strategy
- Cross-functional Team Leadership
- Management
- Software as a Service (SaaS)
- Coaching
- Mentoring
- Career Counseling
- Interpersonal Communication
- Strategic Initiatives
- Technical Support
- Customer Service
- Troubleshooting
- Account Management
- Operations Management
- Process Improvement
- Amazon Web Services (AWS)
- Robotics
- Robot Control
- CRM
- Product Management
- Project Management
- Customer Satisfaction
- SaaS
- Leadership
- Service Delivery
- Technical Leadership
- Customer Support
- Professional Services
- Cisco Technologies
- Service Management
- Business Strategy
- Vendor Management
- Virtual Teams
- Talent Management
- Business Services
- Screening Resumes
- DevOps
- Continuous Integration and Continuous Delivery (CI/CD)
- Electric Vehicles
- People Management
- Customer Relationship Management
- Conflict Management
- Cross-group Collaboration
- Operational Excellence
- Product Evangelism
- Social Analytics
- Big Data
- Internet of Things
- Machine Learning
- Cloud Computing
- Networking
- Go-to-market Strategy
- Start-ups
- Program Management
- Data Center
- Data Analysis
- Analytics
- Career Path Planning
- Data Virtualization
- Cross Group Collaboration
- Technical Support Engineer
- Sales
- Start Ups
- Software As A Service Saas
- Performance Appraisal
- Team Leadership
- Conditions Of Satisfaction
- Support
- Ethernet
- Business Planning
- Microsoft Office
- Service Automation
- WebEx
- Testing
- Managed Services
- Cross Functional Team Leadership
- Achieving High Customer Satisfaction Results
- Go To Market Strategy
- Decision Making
- Technical Recruiting
- Newsletters
- Revenue
- Satisfaction
- Customer Information
- Network Deployment
- Critical Accounts Management
- Pre Sales
- Managing Customers
- Analysis
- Hiring
- Property Management
- KPI Dashboards
- Support Engineers
- Spotfire
- Amazon Web Services Aws
- Software as a Service
Sumit Chopra Summary
- Sumit Chopra, based in California, United States, is currently a Head of Customer Support at Skydio. Sumit Chopra brings experience from previous roles at Internal Revenue Service, Dexterity, Inc., Amazon Web Services (AWS) and TIBCO Software Inc.. Sumit Chopra holds a Santa Clara University - Leavey School of Business. With a robust skill set that includes Business Valuation, Auditing, Fraud Investigations, Examination, Research and Development (R&D) and more. Sumit Chopra has 2 emails and 1 mobile phone numbers on RocketReach.
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