Sue Worth Email & Phone Number
Head of Customer Operations @ Edenred Payment Solutions
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Sue Worth Location
- Chippenham, GB
Sue Worth Work
- Head of Customer Operations @ (January 2021 - Present)
- Customer Services Manager @ (November 2018 - July 2021)
- Head Of Customer Services @ (March 2018 - October 2018)
- Director of Support - EMEA @ (October 2017 - February 2018)
- EMEA Service Delivery Leader @ (September 2015 - September 2017)
- Senior Manager, Customer Support EMEA @ (August 2011 - June 2015)
- Head of Customer Experience @ (July 2010 - August 2011)
- Customer Experience Manager @ (May 2008 - June 2010)
- Customer Service Manager @ (January 2007 - May 2008)
- Customer Service Manager @ (July 2002 - January 2007)
- Call Centre Manager @ Gulf Air Kingdom of Bahrain (October 2000 - June 2002)
- Telemarketing Manager @ Barnardos Basildon, Essex (June 1998 - October 2000)
- Call Centre Supervisor @ (April 1997 - June 1998)
- Guest Relations and Group Services Manager @ The Gloucester Hotel London (November 1995 - April 1997)
- Recruitment Consultant @ Manpower PLC Grays, Essex (December 1994 - November 1995)
- Services Representative @ Thomson Holidays Overseas (May 1991 - October 1994)
- Airtime Sales Group Head @ Anglia Television/TSMS London (September 1984 - April 1991)
Sue Worth Education
- The Open University
Management
1999-2000 - Open University United
Mathematics (French and Economics)
Sue Worth Skills
- Account Management
- Analysis
- B2B
- B2C
- Budgets
- Business Process
- Business Process Improvement
- Business-to-Business (B2B)
- CRM
- Call Centers
- Change Management
- Coaching
- Communication
- Contact Center Management
- Contact Center Technology
- Contact Centers
- Customer Contact
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Department Start-up
- Enablement
- IT Escalation
- Identifying Issues
- Interpersonal Skills
- Key Performance Indicators
- Leadership
- Management
- Marketing
- Marketing Communications
- Operational Excellence
- Outsourcing
- People Development
- People Management
- Performance Management
- Problem Solving
- Process Improvement
- Project Management
- Recruiting
- Salesforce.com
- Service Delivery
- Service Levels
- Team Building
- Team Management
- Teamwork
- Training
- Web Chat
- Workforce Management
Sue Worth Summary
- Sue Worth, based in Chippenham, GB, is currently a Head of Customer Operations at Edenred Payment Solutions. Sue Worth brings experience from previous roles at Edenred Payment Solutions, Thames Technology and SiteMinder. Sue Worth holds a 1999 - 2000 Management @ The Open University. With a robust skill set that includes Account Management, Analysis, B2B, B2C, Budgets and more. Sue Worth has 4 emails and 1 mobile phone numbers on RocketReach.
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Uzo E
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Rehana Mitha
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Emily Stacey
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