Sue Sum's Location
Kuala Lumpur, MY
Sue Sum's Work
- Customer Experience and Service Ops Leader ASEAN @ GE HealthCare
- Head Of Customer Service @ JustGood
- Head Of Customer Service, APAC COE @ RS
- Customer Care Operations Manager @ RS
- Regional Project Manager – APAC Service Effectiveness @ RS
- Head of Assistance Services @ International SOS
- Service Management, Manager @ DHL
- Call Management Manager @ Hewlett Packard Enterprise
Sue Sum's Education
- University of Wales, Cardiff
MBA (General)
1996 - 1997 - Coventry University
BA Business Administration (Business Management)
1994 - 1997
Sue Sum's Skills
- Call Center
- Operations Management
- Service Delivery Management
- Service Management
- Incident Management
- ITIL
- Vendor Management
- Change Management
- Process Improvement
- Account Management
Sue Sum's Summary
Sue Sum, based in Kuala Lumpur, MY, is currently a Customer Experience and Service Ops Leader ASEAN at GE Healthcare, bringing experience from previous roles at JustGood and RS Components. Sue Sum holds a 1996 - 1997 MBA in General @ University of Wales, Cardiff. With a robust skill set that includes Call Center, Operations Management, Service Delivery Management, Service Management, Incident Management and more, Sue Sum contributes valuable insights to the industry. Sue Sum has 6 emails on RocketReach.
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