Sue Stratton Email & Phone Number
Contact Center Application Architect and Consultant @ IBM
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Sue Stratton Location
- Prosper, TX, US
Sue Stratton Work
- 2013 -now Contact Center Application Architect and Consultant @
- 2011 -2013 Sr Infrastructure Project Engineer and Architect - American Airlines @
- 2009 -2011 Senior Manager, IVR Application Development @ Convergys
- 2004 -2008 Senior Manager IT Voice Architecture and Engineering @ Expedia, Inc.
- 2003 -2004 IVR Integration lead @
- 1994 -2002 Director - IT Voice Engineering and Operations @
Sue Stratton Education
- Lockyear College
Bachelor of Arts (Education)
Sue Stratton Skills
- Sales
- Customer Experience Consulting
- Customer Service
- Leadership
- Verint
- Program Management
- IEX
- Telecommunications Engineering
- Cognitive Assessment
- Consulting
- Cisco Call Manager
- Project Management
- IVR
- Architecture
- ACD
- Functional It Mgmt
- IBM BPM
- Mobile Technology
- SIP
- Genesys
- Telecommunications
- Call Center Digital Transformation
- Watson
- Integration
- CTI
- VoIP
- Avaya Aura
- Unix
- It Engineering
- Call Center Architecture
Sue Stratton Summary
- Sue Stratton, based in Prosper, TX, US, is currently a Contact Center Application Architect and Consultant at IBM. Sue Stratton brings experience from previous roles at DISYS, Convergys, Expedia, Inc. and Accenture. Sue Stratton holds a Bachelor of Arts in Education @ Lockyear College. With a robust skill set that includes Sales, Customer Experience Consulting, Customer Service, Leadership, Verint and more. Sue Stratton has 2 emails on RocketReach.
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