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Sue Sdregas Location
Melbourne, VIC, AU
Sue Sdregas Work
General Manager Operations and Risk @ (January 2020 - Present)
Head of Sales Contact Centre Operations @ (June 2012 - January 2020)
General Manager Infrastructure ,CE and Insights @ (March 2008 - May 2012)
National Manager, Customer Knowledge Singtel Optus Consumer Customer Care @ Optus/Singtel Telecommunications (January 2005 - January 2008)
National Manager Future Mode of Operations @ (January 1999 - January 2005)
Sue Sdregas Skills
Business Analysis
Business Process
Business Process Improvement
Business Transformation
CRM
Call Center
Call Centers
Change Management
Contact Centers
Customer Experience
Customer Retention
Employee Engagement
IVR
Leadership
Managed Services
Management
Mobile Devices
Offshoring
Outsourcing
Performance Management
Project Delivery
Service Delivery
Stakeholder Management
Strategy
Team Leadership
Team Management
Telecommunications
Telecommunications Billing
Vendor Management
Workforce Management
Public Speaking
Strategic Planning
Sales Management
Marketing
Account Management
Sales
ITIL
Training
Sue Sdregas Summary
Sue Sdregas, based in Melbourne, VIC, AU, is currently a General Manager Operations and Risk at TAL Australia. Sue Sdregas brings experience from previous roles at InsuranceLine, Optus and Optus/Singtel Telecommunications. With a robust skill set that includes Business Analysis, Business Process, Business Process Improvement, Business Transformation, CRM and more. Sue Sdregas has 1 emails and 3 mobile phone numbers on RocketReach.
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