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Sue Sdregas Location
Melbourne, VIC, AU
Sue Sdregas Work
2020 -now General Manager Operations and Risk @
2012 -2020 Head of Sales Contact Centre Operations @
2008 -2012 General Manager Infrastructure ,CE and Insights @
2005 -2008 National Manager, Customer Knowledge Singtel Optus Consumer Customer Care @ Optus/Singtel Telecommunications
1999 -2005 National Manager Future Mode of Operations @
Sue Sdregas Skills
Contact Centers
Customer Experience
Call Center
Telecommunications
IVR
Workforce Management
Telecommunications Billing
Service Delivery
Stakeholder Management
Vendor Management
Outsourcing
Offshoring
Customer Retention
Project Delivery
Business Transformation
Mobile Devices
Business Process Improvement
Change Management
Team Management
Team Leadership
Business Analysis
CRM
Call Centers
Business Process
Employee Engagement
Leadership
Managed Services
Management
Performance Management
Strategy
Public Speaking
Strategic Planning
Sales Management
Marketing
Account Management
Sales
ITIL
Training
Sue Sdregas Summary
Sue Sdregas, based in Melbourne, VIC, AU, is currently a General Manager Operations and Risk at TAL Australia. Sue Sdregas brings experience from previous roles at InsuranceLine, Optus and Optus/Singtel Telecommunications. With a robust skill set that includes Contact Centers, Customer Experience, Call Center, Telecommunications, IVR and more. Sue Sdregas has 1 emails and 3 mobile phone numbers on RocketReach.
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