Sue Scott Email & Phone Number
Head of Mortgage Service Centre @ Newcastle Building Society
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Sue Scott Location
- Durham, GB
Sue Scott Work
- 2021 -now Head of Mortgage Service Centre @
- 2020 -2021 Head of Customer Outcomes (FLC) @
- 2018 -2020 VoC Project Manager @
- 2017 -2018 Head of Customer Outcomes (FLC) @
- 2013 -2017 Senior Control Manager @
- 2010 -2013 Head of Complaints Product Process and Design Team @
- 2009 -2010 Internal Communications Manager @
- 2008 -2009 Senior Customer Relationship Manager @
- 2006 -2008 Operational Support Manager @
- 1987 -2006 Various Roles within the Manchester site @
- 1983 -1987 Various operational roles within the Teesside sites @
Sue Scott Education
- Cardiff University Business School
Lean Advanced Practitioner (1c)
2016-2016
Sue Scott Skills
- Change Management
- Risk Management
- Leadership
- Quality Assurance
- Outsourcing
- Management
- Business Process Improvement
- Stakeholder Management
- Project Delivery
- Call Centers
- Business Analysis
- Customer Experience
- Banking
- Business Transformation
- Credit Cards
- Financial Services
- Project Portfolio Management
- Relationship Management
- Contact Centers
- Social Media
- Sales
- Marketing
- Project Management
Sue Scott Summary
- Sue Scott, based in Durham, GB, is currently a Head of Mortgage Service Centre at Newcastle Building Society. Sue Scott brings experience from previous roles at Newcastle Building Society and Barclaycard. Sue Scott holds a 2016 - 2016 Lean Advanced Practitioner (1c) @ Cardiff University Business School. With a robust skill set that includes Change Management, Risk Management, Leadership, Quality Assurance, Outsourcing and more. Sue Scott has 3 emails and 3 mobile phone numbers on RocketReach.
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Top Newcastle Building Society Employees
Andrew Haigh
Chief Executive
Newcastle upon Tyne, GB
Andrew Conroy
Chief Financial Officer
Halesowen, GB
Jillian Armstrong
Managing Director
United Kingdom
Philip McAndrew
Head of Platforms
Newcastle upon Tyne, GB
Paul Astruc
Chief Financial Officer
London, GB
Jill Newman
Head of HR and People Operations
United Kingdom
Andrew Mellor
Chief Risk Officer (CRO)
Newcastle upon Tyne, GB
Craig Garbutt
Head of Property Services
Newcastle upon Tyne, GB
Andrew Alder
Head of Mortgage Support
Sunderland, GB
Helen Taylor
Head of Talent
United Kingdom
Iain Lightfoot
Managing Director
Farleton, England, GB
Dianne Wheeler
Head of Capital Markets
Newcastle upon Tyne, GB
Charlotte Raw
Head of Mortgage Lending
United Kingdom
Kate Rodi
Chief Transformation Officer
Harrogate, GB
Paul Pocock
Head of IT Risk Oversight
Morpeth, GB
Elizabeth McVeigh
Head of Communications and Digital
Manchester, England, GB
Chris Brown
Head of Savings Products Proposition
Sunderland, GB
Karen Brewerton
Chief People Officer
Newcastle upon Tyne, GB
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