Sue Scott's Location
Durham, GB
Sue Scott's Work
- Head of Mortgage Service Centre @ Newcastle Building Society
- VoC Project Manager @ Newcastle Building Society
- Head of Customer Outcomes (Interim) @ Newcastle Building Society
- Senior Control Manager @ Barclaycard
- Head of Complaints Product Process and Design Team @ Barclaycard
- Internal Communications Manager @ Barclaycard
- Senior Customer Relationship Manager @ Barclaycard
- Operational Support Manager @ Barclaycard
- Various Roles within the Manchester site @ Barclaycard
- Various operational roles within the Teesside sites @ Barclaycard
Sue Scott's Education
- Cardiff University Business School
Lean Advanced Practitioner (1c)
2016 - 2016 - Kirby College, Middlesbrough
BTEC National Diploma in Banking
1984 - 1985 - Nunthorpe School1979 - 1983
Sue Scott's Skills
- Change Management
- Risk Management
- Leadership
- Quality Assurance
- Outsourcing
- Management
- Business Process Improvement
- Stakeholder Management
- Project Delivery
- Call Centers
Sue Scott's Summary
Sue Scott, based in Durham, GB, is currently a Head of Mortgage Service Centre at Newcastle Building Society, bringing experience from previous roles at Newcastle Building Society and Barclaycard. Sue Scott holds a 2016 - 2016 Lean Advanced Practitioner (1c) @ Cardiff University Business School. With a robust skill set that includes Change Management, Risk Management, Leadership, Quality Assurance, Outsourcing and more, Sue Scott contributes valuable insights to the industry. Sue Scott has 2 emails on RocketReach.
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