Sue Scott Email & Phone Number
Head of Mortgage Service Centre @ Newcastle Building Society
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Sue Scott Location
- Durham, GB
Sue Scott Work
- Head of Mortgage Service Centre @ (March 2021 - Present)
- Head of Customer Outcomes (FLC) @ (March 2020 - March 2021)
- VoC Project Manager @ (May 2018 - March 2020)
- Head of Customer Outcomes (FLC) @ (September 2017 - May 2018)
- Senior Control Manager @ (March 2013 - August 2017)
- Head of Complaints Product Process and Design Team @ (November 2010 - March 2013)
- Internal Communications Manager @ (November 2009 - November 2010)
- Senior Customer Relationship Manager @ (September 2008 - November 2009)
- Operational Support Manager @ (February 2006 - September 2008)
- Various Roles within the Manchester site @ (August 1987 - February 2006)
- Various operational roles within the Teesside sites @ (September 1983 - August 1987)
Sue Scott Education
- Cardiff University Business School
Lean Advanced Practitioner (1c)
2016-2016
Sue Scott Skills
- Change Management
- Risk Management
- Leadership
- Quality Assurance
- Outsourcing
- Management
- Business Process Improvement
- Stakeholder Management
- Project Delivery
- Call Centers
- Business Analysis
- Customer Experience
- Banking
- Business Transformation
- Credit Cards
- Financial Services
- Project Portfolio Management
- Relationship Management
- Contact Centers
- Social Media
- Sales
- Marketing
- Project Management
Sue Scott Summary
- Sue Scott, based in Durham, GB, is currently a Head of Mortgage Service Centre at Newcastle Building Society. Sue Scott brings experience from previous roles at Newcastle Building Society and Barclaycard. Sue Scott holds a 2016 - 2016 Lean Advanced Practitioner (1c) @ Cardiff University Business School. With a robust skill set that includes Change Management, Risk Management, Leadership, Quality Assurance, Outsourcing and more. Sue Scott has 3 emails and 3 mobile phone numbers on RocketReach.
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Top Newcastle Building Society Employees
Andrew Haigh
Chief Executive
Newcastle upon Tyne, GB
Andrew Conroy
Chief Financial Officer
Halesowen, GB
Jillian Armstrong
Managing Director
United Kingdom
Philip McAndrew
Head of Platforms
Newcastle upon Tyne, GB
Paul Astruc
Chief Financial Officer
London, GB
Jill Newman
Chief People Officer
United Kingdom
Suzanne Wood
Director of Compliance, Conduct and Operational Risk (SMF16 and 17)
Newcastle upon Tyne, GB
Andrew Mellor
Chief Risk Officer (CRO)
Newcastle upon Tyne, GB
Craig Garbutt
Head of Property Services
Newcastle upon Tyne, GB
Andrew Alder
Head of Mortgage Support
Sunderland, GB
Helen Taylor
Head of People
United Kingdom
Iain Lightfoot
Managing Director
Farleton, England, GB
Dianne Wheeler
Head of Capital Markets
Newcastle upon Tyne, GB
Kate Rodi
Chief Transformation Officer
Harrogate, GB
Elizabeth McVeigh
Head of Communications and Digital
Manchester, England, GB
Chris Brown
Head of Savings Products Proposition
Sunderland, GB
Tamara Ward
Head of Reward
Leeds, GB
Karen Brewerton
Chief People Officer
Newcastle upon Tyne, GB
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