Sue Ratcliffe's Location
Manchester, England, GB
Sue Ratcliffe's Work
- Head of Scripting @ AllDayPA
- Head of Client Services @ AllDayPA
- Customer Service Executive @ AllDayPA
- Call Handler @ AllDayPA
- Betting Office Manager @ William Hill
Sue Ratcliffe's Education
- University of Law, Chester
Postgraduate Diploma in Legal Practice (Law)
1996 - 1997 - University of Leicester
Bachelor of Laws (LLB) (Law)
1993 - 1996
Sue Ratcliffe's Skills
- Call Center
- Customer Satisfaction
- Customer Service
- Customer Retention
- Account Management
- Customer Service Management
- Outsourcing
- Customer Experience
- Negotiation
- CRM
Sue Ratcliffe's Summary
Sue Ratcliffe, based in Manchester, England, GB, is currently a Head of Scripting at alldayPA, bringing experience from previous roles at alldayPA and William Hill. Sue Ratcliffe holds a 1996 - 1997 Postgraduate Diploma in Legal Practice in Law @ University of Law, Chester. With a robust skill set that includes Call Center, Customer Satisfaction, Customer Service, Customer Retention, Account Management and more, Sue Ratcliffe contributes valuable insights to the industry. Sue Ratcliffe has 3 emails on RocketReach.
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