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Sue Ratcliffe Location
Manchester, England, GB
Sue Ratcliffe Work
2017 -now Head of Scripting @
2008 -now Head of Client Services @
2007 -2008 Customer Service Executive @
2007 -2007 Call Handler @
1996 -2007 Betting Office Manager @
Sue Ratcliffe Education
University of Law, Chester
Postgraduate Diploma in Legal Practice (Law)
1996-1997
University of Leicester
Bachelor of Laws (LLB) (Law)
1993-1996
University of Leicester
Sue Ratcliffe Skills
Call Center
Customer Satisfaction
Customer Service
Customer Retention
Account Management
Customer Service Management
Outsourcing
Customer Experience
Negotiation
CRM
Management
Call Centers
B2B
Team Leadership
Sales
Recruiting
New Business Development
Business Strategy
Microsoft Excel
Change Management
Leadership
Public Speaking
Customer Relationship Management Crm
Contact Centers
Business To Business B2B
Business to Business
Customer Relationship Management
Sue Ratcliffe Summary
Sue Ratcliffe, based in Manchester, England, GB, is currently a Head of Scripting at alldayPA. Sue Ratcliffe brings experience from previous roles at alldayPA and William Hill. Sue Ratcliffe holds a 1996 - 1997 Postgraduate Diploma in Legal Practice in Law @ University of Law, Chester. With a robust skill set that includes Call Center, Customer Satisfaction, Customer Service, Customer Retention, Account Management and more. Sue Ratcliffe has 2 emails on RocketReach.
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