Sue Ratcliffe Email
Head of Scripting @ AllDayPA
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Sue Ratcliffe Location
- Manchester, England, GB
Sue Ratcliffe Work
- Head of Scripting @ (August 2017 - Present)
- Head of Client Services @ (November 2008 - Present)
- Customer Service Executive @ (March 2007 - November 2008)
- Call Handler @ (February 2007 - March 2007)
- Betting Office Manager @ (September 1996 - February 2007)
Sue Ratcliffe Education
- University of Law, Chester
Postgraduate Diploma in Legal Practice (Law)
1996-1997 - University of Leicester
Bachelor of Laws (LLB) (Law)
1993-1996 - University of Leicester
Sue Ratcliffe Skills
- Call Center
- Customer Satisfaction
- Customer Service
- Customer Retention
- Account Management
- Customer Service Management
- Outsourcing
- Customer Experience
- Negotiation
- CRM
- Management
- Call Centers
- B2B
- Team Leadership
- Sales
- Recruiting
- New Business Development
- Business Strategy
- Microsoft Excel
- Change Management
- Leadership
- Public Speaking
- Customer Relationship Management Crm
- Contact Centers
- Business To Business B2B
- Business to Business
- Customer Relationship Management
Sue Ratcliffe Summary
- Sue Ratcliffe, based in Manchester, England, GB, is currently a Head of Scripting at alldayPA. Sue Ratcliffe brings experience from previous roles at alldayPA and William Hill. Sue Ratcliffe holds a 1996 - 1997 Postgraduate Diploma in Legal Practice in Law @ University of Law, Chester. With a robust skill set that includes Call Center, Customer Satisfaction, Customer Service, Customer Retention, Account Management and more. Sue Ratcliffe has 2 emails on RocketReach.
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