2024 -
now Customer Experience and Transformation Director @
2021 -
2024 Improvement Director @
2017 -
2021 Head of Service Proposition @
2011 -
2016 Manager Customer Service Transformation @
2009 -
2011 Quality and continuous Improvement Manager for Heathrow @
2005 -
2009 Customer Process Lead for Terminal 5 Development @
2004 -
2005 Airport Experience Manager – Service Development @
2002 -
2004 Business Change Design Manager for New Generation Departure Control System transformation programme @
2000 -
2002 Brand Strategy Manager @
Sue Hudson Education
Kingston University
Bachelor of Arts - BA (Industrial and Product Design)
Sue Hudson Skills
Aviation
Social Media
Commercial Aviation
Flights
Stakeholder Management
Inspiring People
Sales
Airport Management
Business Development
Business Analysis
Customer Service Management
Customer Service Training
Strategy
Aircraft Maintenance
Operations Management
Change Management
Airports
Customer Service
Project Planning
SQL
Management
Airlines
Airline Management
Civil Aviation
Aircraft
Sue Hudson Summary
Sue Hudson, based in Longcross, GB, is currently a Customer Experience and Transformation Director at The Foursails Partnership Limited. Sue Hudson brings experience from previous roles at Arriva Bus (UK), Heathrow and British Airways. Sue Hudson holds a Bachelor of Arts - BA in Industrial and Product Design @ Kingston University. With a robust skill set that includes Aviation, Social Media, Commercial Aviation, Flights, Stakeholder Management and more. Sue Hudson has 2 emails on RocketReach.
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