Sue Donovan Email & Phone Number
Customer Success Manager @ Meridian IT Inc.
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Sue Donovan Location
- Austin, TX, US
Sue Donovan Work
- Customer Success Manager @ (July 2024 - Present)
- Customer Experience Manager @ (January 2023 - July 2024)
- Enterprise Service Manager @ (March 2020 - April 2023)
- Services Manager @ (January 2012 - September 2019)
- Service Delivery Manager @ (June 2009 - November 2011)
- Program Manager @ Nexus - A Dimension Data Company (June 1999 - October 2008)
Sue Donovan Education
- University of San Diego
Bachelor of Arts (English)
Sue Donovan Skills
- Customer Experience
- Agile & Waterfall Methodologies
- Customer Success
- Unified Communications
- Virtualization
- Cloud Computing
- Change Management
- Business Strategy
- Program Management
- Customer Relationship Management (CRM)
- Business Process Improvement
- Project Management
- Software Development Life Cycle (SDLC)
- ITIL
- Customer Retention
- Key Performance Indicators
- Managed Services
- Project Planning
- Agile Project Management
- Cisco Technologies
- Microsoft Office
- JIRA
- Leadership
- Cross-functional Team Leadership
- Organization Skills
- Business Relationship Management
- Collaborative Problem Solving
- Team Leadership
- Project Management Software
- Results driven
- Planning Budgeting & Forecasting
- Customer Journeys
- Software Deployment
- Analytical Skills
Sue Donovan Summary
- Sue Donovan, based in Austin, TX, US, is currently a Customer Success Manager at Meridian IT Inc.. Sue Donovan brings experience from previous roles at Meridian IT Inc., Cisco and IPsoft. Sue Donovan holds a Bachelor of Arts in English @ University of San Diego. With a robust skill set that includes Customer Experience, Agile & Waterfall Methodologies, Customer Success, Unified Communications, Virtualization and more. Sue Donovan has 1 emails and 3 mobile phone numbers on RocketReach.
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