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Sue Donovan Location
Austin, TX, US
Sue Donovan Work
2024 -now Customer Success Manager @
2023 -2024 Customer Experience Manager @
2020 -2023 Enterprise Service Manager @
2012 -2019 Services Manager @
2009 -2011 Service Delivery Manager @
1999 -2008 Program Manager @ Nexus - A Dimension Data Company
Sue Donovan Education
University of San Diego
Bachelor of Arts (English)
Sue Donovan Skills
Customer Experience
Agile & Waterfall Methodologies
Customer Success
Unified Communications
Virtualization
Cloud Computing
Change Management
Business Strategy
Program Management
Customer Relationship Management (CRM)
Business Process Improvement
Project Management
Software Development Life Cycle (SDLC)
ITIL
Customer Retention
Key Performance Indicators
Managed Services
Project Planning
Agile Project Management
Cisco Technologies
Microsoft Office
JIRA
Leadership
Cross-functional Team Leadership
Organization Skills
Business Relationship Management
Collaborative Problem Solving
Team Leadership
Project Management Software
Results driven
Planning Budgeting & Forecasting
Customer Journeys
Software Deployment
Analytical Skills
Sue Donovan Summary
Sue Donovan, based in Austin, TX, US, is currently a Customer Success Manager at Meridian IT Inc.. Sue Donovan brings experience from previous roles at Meridian IT Inc., Cisco and IPsoft. Sue Donovan holds a Bachelor of Arts in English @ University of San Diego. With a robust skill set that includes Customer Experience, Agile & Waterfall Methodologies, Customer Success, Unified Communications, Virtualization and more. Sue Donovan has 1 emails and 3 mobile phone numbers on RocketReach.
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