Sudhir Kumar Email
Vice President Information Technology @ Globiva
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Sudhir Kumar Location
- Delhi, India
Sudhir Kumar Work
- 2024 -now Vice President Information Technology @
- 2022 -now DVP-IT @
- 2018 -2022 AVP-IT @
- 2017 -2018 Sr. Manager IT @
- 2015 -2017 Manager Technology @
- 2007 -2015 Manager IT @
- 2005 -2007 IT Administrator @ VACMET PACKAGINGS INDIA (P) LTD
- 2003 -2005 Netwok Engineer @ Narora Atomic Power
Sudhir Kumar Education
- Mathura (U.P. Technical University
MCA (Master of Computer Applications) H.I.M.C.S (computer applications; with Math)
2000-2003 - Institute- AGRA College
Graduation (Maths)
1997-2000
Sudhir Kumar Skills
- IVR
- Troubleshooting
- ACD
- aspect
- Call Centers
- Team Management
- Microsoft SQL Server
- Management
- Technical Support
- Vendor Management
- ITIL
- Customer Relationship Management (CRM)
- Leadership
- SQL
- Microsoft Excel
- Call Center
- Integration
- Sales
- Networking
- Customer Relationship Management Crm
- Contact Centers
- Telecommunications
- Service Level Agreements Sla
- Service Delivery
- Customer Relationship Management
- Service Level Agreements
Sudhir Kumar Summary
- Sudhir Kumar, based in Delhi, India, is currently a Vice President Information Technology at Globiva. Sudhir Kumar brings experience from previous roles at Globiva and Allsec Technologies Limited. Sudhir Kumar holds a 2000 - 2003 MCA (Master of Computer Applications) H.I.M.C.S in computer applications; with Math @ Mathura (U.P. Technical University. With a robust skill set that includes IVR, Troubleshooting, ACD, aspect, Call Centers and more. Sudhir Kumar has 1 emails on RocketReach.
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