Queensland Health is the state's largest healthcare provider. We are committed to ensuring all Queenslanders have access to a range of public healthcare services aimed at achieving good health and well-being.
Through a network of 16 Hospital and Health Services, as well as the Mater Hospitals, Queensland Health delivers a range of integrated services including hospital inpatient, outpatient and emergency services, community and mental health services, aged care services and public health and health promotion programs.
We provide comprehensive hospital-based, community and specialist mental health services to young people, adults and older people across northern and western Melbourne. NorthWestern Mental Health is part of Melbourne Health.
Ambulance Victoria (AV) is responsible for providing emergency medical transport, pre-hospital care and non-emergency stretcher and clinic transport services for around 5.2 million people throughout Victoria, an area of almost 227,600 square kilometres. The organisation is also responsible for providing air ambulance services throughout the state. AV is an integral component of the health care system and consequently a significant infrastructure is in place to enable a rapid emergency response and delivery of a high standard of pre-hospital care to the community.
The objectives of AV are as follows:
• to respond rapidly to requests for help in a medical emergency
• to provide specialised medical skills to maintain life and to reduce injuries in emergency situations and while
moving people requiring those skills
• to provide specialised transport facilities to move people requiring emergency medical treatment
• to provide services for which specialised medical or transport skills are necessary; and
• to foster public education in first aid
AV aims to improve the health of the community by providing emergency and health crisis services. In achieving this purpose, AV will seek to be known for:
• excellence in paramedic services for health emergencies and crises
• integrating with and connecting health emergency and crises services
• effective first contact health emergency and crises solutions
In a life-threatening emergency, please call Triple Zero (000).
If it's not life-threatening and you do require care, you can access help through:
Nurse on Call (24/7) - 1300 60 60 24 - https://www.health.vic.gov.au/primary-care/nurse-on-call
Victorian Virtual Emergency Department - https://www.vved.org.au/
Priority Primary Care Centres - https://www.health.vic.gov.au/priority-primary-care-centres
Better Health Channel - https://www.betterhealth.vic.gov.au/
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