2008 -2012 Regulatory and Circle Nodal Officer - Bharti Airtel @
2006 -2008 Zonal CS Head Ops @
2000 -2006 Contact Centre @
1997 -2000 Senior Client Executive @
1988 -1997 Lieutenant @ Indian Armed Forces
Subhash Chengappa Education
Lucknow University, Lucknow
(Public Administration)
2001-2003
Ccs (Chaudhary Charan Singh)University
Bachelor of Arts (Sociology)
1996-1998
Subhash Chengappa Skills
Telecommunications
VAS
Service Delivery
Vendor Management
MIS
Team Management
Customer Experience
Operations Management
Outsourcing
Call Centers
Leadership Development
People Management.
Organisational Performance Management
Partnership Working and Stakeholder Management
Call Center
Sla
Performance Management
Customer Retention
CRM
IVR
Managed Services
Government Liasioning
Project Management
GSM
BPO
Customer Satisfaction
Microsoft Office
People Management
Management
Service Level Agreements Sla
Strategic Planning
Customer Relationship Management Crm
Value Added Services Vas
Management Information Systems Mis
Leadership
Contact Centers
Value Added Services
Customer Relationship Management
Service Level Agreements
Management Information Systems
Subhash Chengappa Summary
Subhash Chengappa, based in Bengaluru, KA, IN, is currently a President and COO at KAIG Group. Subhash Chengappa brings experience from previous roles at Utopiaa and Bharti Airtel Limited. Subhash Chengappa holds a 2001 - 2003 Lucknow University, Lucknow. With a robust skill set that includes Telecommunications, VAS, Service Delivery, Vendor Management, MIS and more. Subhash Chengappa has 2 emails and 1 mobile phone numbers on RocketReach.
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