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Subburaj A. Location
Chennai, TN, IN
Subburaj A. Work
Senior Director - Global IT Service Management @ (September 2025 - Present)
IT Service Management Leader - India Delivery Centre and Global Head - Major Incident Management @ (August 2024 - September 2025)
Leader - IT Service Management (ITSM), Global Head of IT Problem Management for all DXC clients @ (August 2020 - August 2024)
Global Leader – Major Incident Management for Commercial Delivery @ (April 2017 - August 2020)
Regional Head – India, IT Service Management and Service Desk @ (April 2014 - March 2017)
Regional Leader - IT Request Fulfilment and Catalogue Mgmt | Global Leader – IT Portfolio Management @ (July 2010 - March 2014)
Global Leader – IT Change Management for Nielsen Corporation @ (April 2009 - July 2010)
Manager – IT Service Delivery and Analytics and Business Intelligence for Morgan Stanley @ (January 2008 - March 2009)
IT Service Desk Lead and ITIL Process Lead @ (May 2004 - December 2007)
Subburaj A. Education
Bharathiar University
Master of Business Administration - MBA (International Business)
2009-2011
Bharathiar University
Bachelor of Applied Science - BASc (Computer Technology)
2001-2004
Subburaj A. Skills
Automation
IT Management
Clould Delivery
Global IT Operations
It and Business Strategy Alignment
ITIL
Catalogue Management
It Delivery
Manage Client Relationships
Incident Management
Coaching and Mentoring
Increase Productivity
Order Fulfillment
Request Fulfillment
Customer Relationship Management Crm
Transformational Leadership
IT Service Management
ITIL Certified
Management
Team Building
Attrition Reduction
IT Service Delivery
Problem Management
Change Management
CRM
Vendor Management
Client Relations
People Management
Release Management
Transition Management
Strategic Planning
Marketing
System Administration
Sla
Training
Team Management
Business Strategy
Performance Management
Service Delivery
IT Operations
Business Analysis
Subburaj A. Summary
Subburaj A., based in Chennai, TN, IN, is currently a Senior Director - Global IT Service Management at Ensono. Subburaj A. brings experience from previous roles at DXC Technology. Subburaj A. holds a 2009 - 2011 Master of Business Administration - MBA in International Business @ Bharathiar University. With a robust skill set that includes Automation, IT Management, Clould Delivery, Global IT Operations, It and Business Strategy Alignment and more. Subburaj A. has 2 emails and 2 mobile phone numbers on RocketReach.
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