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Subburaj A. Location
Chennai, TN, IN
Subburaj A. Work
2025 -now Senior Director - Global IT Service Management @
2024 -2025 IT Service Management Leader - India Delivery Centre and Global Head - Major Incident Management @
2020 -2024 Leader - IT Service Management (ITSM), Global Head of IT Problem Management for all DXC clients @
2017 -2020 Global Leader – Major Incident Management for Commercial Delivery @
2014 -2017 Regional Head – India, IT Service Management and Service Desk @
2010 -2014 Regional Leader - IT Request Fulfilment and Catalogue Mgmt | Global Leader – IT Portfolio Management @
2009 -2010 Global Leader – IT Change Management for Nielsen Corporation @
2008 -2009 Manager – IT Service Delivery and Analytics and Business Intelligence for Morgan Stanley @
2004 -2007 IT Service Desk Lead and ITIL Process Lead @
Subburaj A. Education
Bharathiar University
Master of Business Administration - MBA (International Business)
2009-2011
Bharathiar University
Bachelor of Applied Science - BASc (Computer Technology)
2001-2004
Subburaj A. Skills
Automation
IT Management
Clould Delivery
Global IT Operations
It and Business Strategy Alignment
ITIL
Catalogue Management
It Delivery
Manage Client Relationships
Incident Management
Coaching and Mentoring
Increase Productivity
Order Fulfillment
Request Fulfillment
Customer Relationship Management Crm
Transformational Leadership
IT Service Management
ITIL Certified
Management
Team Building
Attrition Reduction
IT Service Delivery
Problem Management
Change Management
CRM
Vendor Management
Client Relations
People Management
Release Management
Transition Management
Strategic Planning
Marketing
System Administration
Sla
Training
Team Management
Business Strategy
Performance Management
Service Delivery
IT Operations
Business Analysis
Subburaj A. Summary
Subburaj A., based in Chennai, TN, IN, is currently a Senior Director - Global IT Service Management at Ensono. Subburaj A. brings experience from previous roles at DXC Technology. Subburaj A. holds a 2009 - 2011 Master of Business Administration - MBA in International Business @ Bharathiar University. With a robust skill set that includes Automation, IT Management, Clould Delivery, Global IT Operations, It and Business Strategy Alignment and more. Subburaj A. has 2 emails and 2 mobile phone numbers on RocketReach.
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