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Su Chew Location
Selangor, Malaysia
Su Chew Work
2020 -now IEX Architect and Consultant @ Freelance
2012 -2019 Director of Customer Experience @
2006 -2012 Senior Vice President @
2003 -2006 Vice President @
1996 -2003 Regional General Manager @ Telekom Cellular Sdn Bhd
1985 -1996 Senior Manager @
Su Chew Education
University of Technology Malaysia
Bachelor of Engineering (Electrical Engineering (majoring in communication and computer engineering))
1980-1985
Su Chew Skills
Customer Experience Management
Data Analysis
Project Management
Consulting
Business Advisory
Solution Architecture
Social Media
Creative Problem Solving
Digital Services
Customer Journey Mapping
Customer Insight
Process Simplification
Root Cause Analysis
omni-channel
Net Promoter Score
Multi channel operations
Contact Center Optimization
Customer Relationship Management (CRM)
Mobile Devices
Strategy
Business Strategy
Product Management
Management
Telecommunications
Business Development
Su Chew Summary
Su Chew, based in Selangor, Malaysia, is currently a IEX Architect and Consultant at Freelance. Su Chew brings experience from previous roles at Celcom Axiata Berhad, Celcom (Malaysia) Berhad and Telekom Cellular Sdn Bhd. Su Chew holds a 1980 - 1985 Bachelor of Engineering in Electrical Engineering (majoring in communication and computer engineering) @ University of Technology Malaysia. With a robust skill set that includes Customer Experience Management, Data Analysis, Project Management, Consulting, Business Advisory and more. Su Chew has 2 emails and 2 mobile phone numbers on RocketReach.
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