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Su Chew Location
Selangor, Malaysia
Su Chew Work
IEX Architect and Consultant @ Freelance (January 2020 - Present)
Director of Customer Experience @ (September 2012 - April 2019)
Senior Vice President @ (August 2006 - August 2012)
Vice President @ (April 2003 - October 2006)
Regional General Manager @ Telekom Cellular Sdn Bhd (September 1996 - March 2003)
Senior Manager @ (November 1985 - August 1996)
Su Chew Education
University of Technology Malaysia
Bachelor of Engineering (Electrical Engineering (majoring in communication and computer engineering))
1980-1985
Su Chew Skills
Customer Experience Management
Data Analysis
Project Management
Consulting
Business Advisory
Solution Architecture
Social Media
Creative Problem Solving
Digital Services
Customer Journey Mapping
Customer Insight
Process Simplification
Root Cause Analysis
omni-channel
Net Promoter Score
Multi channel operations
Contact Center Optimization
Customer Relationship Management (CRM)
Mobile Devices
Strategy
Business Strategy
Product Management
Management
Telecommunications
Business Development
Su Chew Summary
Su Chew, based in Selangor, Malaysia, is currently a IEX Architect and Consultant at Freelance. Su Chew brings experience from previous roles at Celcom Axiata Berhad and Telekom Cellular Sdn Bhd. Su Chew holds a 1980 - 1985 Bachelor of Engineering in Electrical Engineering (majoring in communication and computer engineering) @ University of Technology Malaysia. With a robust skill set that includes Customer Experience Management, Data Analysis, Project Management, Consulting, Business Advisory and more. Su Chew has 2 emails and 2 mobile phone numbers on RocketReach.
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