Stuart Selby Email
Head of Automated Voice Servicing @ Barclays
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Stuart Selby Location
- Manchester, GB
Stuart Selby Work
- Head of Automated Voice Servicing @ (January 2020 - Present)
- Head of Contact Centre Platform Optimisation @ (January 2015 - January 2020)
- Head of Contact Delivery and Ivr @ (January 2008 - January 2014)
- Telephony Manager @ (January 2006 - January 2008)
- Head of Business Improvement - Collections @ (January 2004 - January 2006)
- Business Development Manager - Collections @ (January 2002 - January 2004)
- Call Centre Manager @ (January 2000 - January 2002)
- Graduate Trainee Programme and Customer Service Operations Manager @ Great Univeral Stores Home Shopping (January 1998 - January 2000)
Stuart Selby Education
- Coventry University
Bachelor of Arts (Financial Economics)
- University of Leeds
Master of Arts
Stuart Selby Skills
- Banking
- Business Analysis
- Business Process
- Business Process Improvement
- Call Center
- Call Centers
- Change Management
- Contact Centers
- Customer Experience
- IVR
- Management
- Outsourcing
- Process Improvement
- Project Delivery
- Stakeholder Management
- Strategy
- Team Management
- Transformations
- Financial Services
- Wealth Management
- Retail Banking
Stuart Selby Summary
- Stuart Selby, based in Manchester, GB, is currently a Head of Automated Voice Servicing at Barclays. Stuart Selby brings experience from previous roles at Barclays and Barclaycard. Stuart Selby holds a Bachelor of Arts in Financial Economics @ Coventry University. With a robust skill set that includes Banking, Business Analysis, Business Process, Business Process Improvement, Call Center and more. Stuart Selby has 1 emails on RocketReach.
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