Stuart Selby Email
Head of Automated Voice Servicing @ Barclays
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Stuart Selby Location
- Manchester, GB
Stuart Selby Work
- 2020 -now Head of Automated Voice Servicing @
- 2015 -2020 Head of Contact Centre Platform Optimisation @
- 2008 -2014 Head of Contact Delivery and Ivr @
- 2006 -2008 Telephony Manager @
- 2004 -2006 Head of Business Improvement - Collections @
- 2002 -2004 Business Development Manager - Collections @
- 2000 -2002 Call Centre Manager @
- 1998 -2000 Graduate Trainee Programme and Customer Service Operations Manager @ Great Univeral Stores Home Shopping
Stuart Selby Education
- Coventry University
Bachelor of Arts (Financial Economics)
- University of Leeds
Master of Arts
Stuart Selby Skills
- Call Centers
- Customer Experience
- Stakeholder Management
- Banking
- Call Center
- Contact Centers
- Business Process Improvement
- IVR
- Process Improvement
- Project Delivery
- Strategy
- Change Management
- Outsourcing
- Management
- Business Process
- Team Management
- Transformations
- Business Analysis
- Financial Services
- Wealth Management
- Retail Banking
Stuart Selby Summary
- Stuart Selby, based in Manchester, GB, is currently a Head of Automated Voice Servicing at Barclays. Stuart Selby brings experience from previous roles at Barclays and Barclaycard. Stuart Selby holds a Bachelor of Arts in Financial Economics @ Coventry University. With a robust skill set that includes Call Centers, Customer Experience, Stakeholder Management, Banking, Call Center and more. Stuart Selby has 1 emails on RocketReach.
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