Stuart Mead Email
Customer Services Manager, Europe - Next Generation Products @ Imperial Brands PLC
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Stuart Mead Location
- Bristol, England, GB
Stuart Mead Work
- Customer Services Manager, Europe - Next Generation Products @ (November 2020 - Present)
- Sales and Marketing Support Manager @ (October 2016 - November 2020)
- Telemarketing Manager @ (May 2013 - October 2016)
- Head of Operations Support @ (September 2012 - February 2013)
- Head of Multimedia Support @ (May 2008 - October 2012)
- Operations Support Manager @ (June 2004 - May 2008)
- Technical Support Manager @ (June 2003 - June 2004)
- Workshop Manager @ (January 2001 - June 2003)
Stuart Mead Education
- Shaw Academy
Diploma (Foundation )
2016-2016 - Shaw Academy
Diploma (Foundation )
2015-2015 - Brunel Technical College
City and Guilds 224 Electronics Servicing - Part 1,2 and 3 (Electronics)
1991-1996
Stuart Mead Skills
- Account Management
- Budget
- Budgets
- Business Analysis
- Business Planning
- Business Strategy
- CRM
- Call Center
- Call Centers
- Change Management
- Coaching
- Contact Centers
- Customer Experience
- Customer Journeys
- Customer Loyalty
- Customer Relations
- Customer Satisfaction
- Customer Satisfaction (CSAT)
- Customer Service
- Customer Service Management
- Customer Success
- Customer Support
- Forecasting
- Global Customer Service
- Key Performance Indicators
- Leadership
- Microsoft Excel
- Microsoft Office
- Negotiation
- Net Promoter Score
- Networking
- Operational Strategy
- Operations Management
- Outsourcing
- P&L Management
- People Development
- People Management
- Performance Management
- Process Improvement
- Product Service
- Project Management
- SLA
- Sales
- Sales Operations
- Service Desk
- Service Management
- Service Operations
- Stakeholder Management
- Strategic Planning
- Team Management
- Training
- IT Service Management
- Management
- Team Leadership
- IT Management
- P&L Accountability
- Analysis
- Retail
- Profit
- Income Statement
- Integration
- Troubleshooting
- Public Speaking
Stuart Mead Summary
- Stuart Mead, based in Bristol, England, GB, is currently a Customer Services Manager, Europe - Next Generation Products at Imperial Brands PLC. Stuart Mead brings experience from previous roles at Imperial Brands PLC and Comet Group Ltd. Stuart Mead holds a 2016 - 2016 Diploma in Foundation @ Shaw Academy. With a robust skill set that includes Account Management, Budget, Budgets, Business Analysis, Business Planning and more. Stuart Mead has 3 emails on RocketReach.
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