Stuart Mead Email
Customer Services Manager, Europe - Next Generation Products @ Imperial Brands PLC
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Stuart Mead Location
- Bristol, England, GB
Stuart Mead Work
- 2020 -now Customer Services Manager, Europe - Next Generation Products @
- 2016 -2020 Sales and Marketing Support Manager @
- 2013 -2016 Telemarketing Manager @
- 2012 -2013 Head of Operations Support @
- 2008 -2012 Head of Multimedia Support @
- 2004 -2008 Operations Support Manager @
- 2003 -2004 Technical Support Manager @
- 2001 -2003 Workshop Manager @
Stuart Mead Education
- Shaw Academy
Diploma (Foundation )
2016-2016 - Shaw Academy
Diploma (Foundation )
2015-2015 - Brunel Technical College
City and Guilds 224 Electronics Servicing - Part 1,2 and 3 (Electronics)
1991-1996
Stuart Mead Skills
- IT Service Management
- Service Desk
- Customer Service
- Net Promoter Score
- Change Management
- Service Management
- Customer Relations
- People Management
- SLA
- Management
- Call Center
- Team Management
- Operations Management
- Customer Experience
- Process Improvement
- Customer Satisfaction
- Team Leadership
- Performance Management
- Contact Centers
- Budgets
- IT Management
- Budget
- P&L Accountability
- Coaching
- Leadership
- Analysis
- Strategic Planning
- Microsoft Office
- Customer Support
- Business Planning
- Business Strategy
- Microsoft Excel
- Forecasting
- Retail
- Call Centers
- Stakeholder Management
- Account Management
- Business Analysis
- Profit
- People Development
- Income Statement
- Project Management
- Sales Operations
- Sales
- Negotiation
- Training
- Outsourcing
- CRM
- Networking
- P&L Management
- Integration
- Troubleshooting
- Public Speaking
Stuart Mead Summary
- Stuart Mead, based in Bristol, England, GB, is currently a Customer Services Manager, Europe - Next Generation Products at Imperial Brands PLC. Stuart Mead brings experience from previous roles at Imperial Tobacco, Comet Group Ltd and Comet. Stuart Mead holds a 2016 - 2016 Diploma in Foundation @ Shaw Academy. With a robust skill set that includes IT Service Management, Service Desk, Customer Service, Net Promoter Score, Change Management and more. Stuart Mead has 3 emails on RocketReach.
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Top Imperial Brands PLC Employees
Lukas Paravicini
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London, GB
Riri Odang
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London, GB
Murray McGowan
Chief Financial Officer
London, GB
Anthony Pickard-Rose
Group General Counsel
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Kevin Massie
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London, GB
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United Kingdom
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Antoine Blonde
Vice President Marketing Asia, Middle East, Australasia, Africa
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