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Stuart McCulloch Location
Glasgow, GB
Stuart McCulloch Work
Director WFM, EMEA and India @ (July 2021 - Present)
Stuart McCulloch Education
University of Stirling
BA Hons (Economics)
2001-2004
Hamilton College Scotland 1991-1997
Stuart McCulloch Skills
Contact Centers
Workforce Management
Call Centers
Outsourcing
Capacity Planning
BPO
Team Management
Forecasting
Service Delivery
Stakeholder Management
Strategic Planning
Team Leadership
Leadership
Cost Control
Avaya
Performance Reporting
Space planning
Call Center
Call Center Development
Real Time Monitoring
Management
Sla
Project Planning
Analysis
Trend Analysis
Microsoft Office
Human Resources
Seating
Workforce Planning
Call Center Architecture
IVR
CRM
Microsoft Excel
Stuart McCulloch Summary
Stuart McCulloch, based in Glasgow, GB, is currently a Director WFM, EMEA and India at TTEC. Stuart McCulloch holds a 2001 - 2004 BA Hons in Economics @ University of Stirling. With a robust skill set that includes Contact Centers, Workforce Management, Call Centers, Outsourcing, Capacity Planning and more. Stuart McCulloch has 1 emails and 1 mobile phone numbers on RocketReach.
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