Stuart McCann Email & Phone Number
Associate Director @ Boston Consulting Group (BCG)
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Stuart McCann Location
- London, England, GB
Stuart McCann Work
- Associate Director @ (September 2019 - Present)
- Principal Consultant @ (December 2018 - September 2019)
- Senior Management Consultant @ (May 2016 - December 2018)
- Service Delivery Officer @ (June 2012 - May 2016)
- Resource Planning @ (July 2007 - June 2012)
Stuart McCann Education
- Lancaster University
PPE
2007-2010 - Preston College 2005-2007
- Hutton Grammar School 2000-2005
Stuart McCann Skills
- Board Level
- Board level experience
- Building Organizational Capability
- Business Analysis
- Business Analytics
- Business Insights
- Business Process Improvement
- Business Strategy
- Business Transformation Programmes
- Call Centers
- Capacity Planning
- Change Management
- Contact Center Management
- Contact Centers
- Contact Centre
- Customer Experience
- Customer Satisfaction
- Customer Service
- Customer Support
- Data Analysis
- Decision-Making
- Executive Management
- Experience Design
- IVR
- Leadership
- Management
- Management Consulting
- Managing Offshore Teams
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Operational Strategy
- Operations Management
- Outsourcing
- Planning
- Process Improvement
- Product Design
- Scheduling
- Solution Implementation
- Stakeholder Management
- Strategic Consulting
- Strategic Planning
- Team Leadership
- Team Management
- Transformation Programs
- Workforce Management
- Avaya
- Verint
- Business Objects
- Excel
- Windows Services
- Claims Management
- Claim Analysis
- Resource Management
- ACD
- Call Routing
- Forecasting
- Call Center
- Service Delivery
- MIS
- Performance Management
- Project Planning
- Sla
- Risk Management
- Key Performance Indicators
- Project Delivery
- Strategy
- Microsoft Office
- SQL
- Training
- Project Management
- Recruiting
Stuart McCann Summary
- Stuart McCann, based in London, England, GB, is currently a Associate Director at Boston Consulting Group (BCG). Stuart McCann brings experience from previous roles at NICE Ltd, Capgemini Invent, Etihad Airways and HomeServe UK. Stuart McCann holds a 2007 - 2010 PPE @ Lancaster University. With a robust skill set that includes Board Level, Board level experience, Building Organizational Capability, Business Analysis, Business Analytics and more. Stuart McCann has 2 emails and 2 mobile phone numbers on RocketReach.
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