Stuart Ilsley Email & Phone Number
Operations Director @ Town and Country Housing
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Stuart Ilsley Location
- Maidstone, GB
Stuart Ilsley Work
- 2022 - now Operations Director @
- 2016 - 2023 Board Member @ Bexley Community Housing
- 2021 - 2022 Assistant Director of Transformation @
- 2013 - 2021 Head of Customer Service @
- 2011 - 2013 Head of Contact Services @ Invicta Telecare Ltd
- 2008 - 2011 Operations Manager @ Invicta Telecare Ltd
- 2006 - 2008 Duty Manager @ Invicta Telecare Ltd
- 2006 - 2006 Store Manager Designate @ Phones4u
- 2006 - 2006 Store Manager @
- 2005 - 2006 Operational Auditor @ MVC Entertainment Ltd
- 2004 - 2005 Store Manager @ MVC Entertainment Ltd
- 2004 - 2004 Furniture Manager @
- 1994 - 2004 Store Manager @ MVC Entertainment Ltd
Stuart Ilsley Education
- Bromley College
CMI level 7 (Leadership and Management)
2014 - 2015 - Howard Grammar School 1986 - 1992
Stuart Ilsley Skills
- Management
- Contact Centers
- Customer Service
- Operations Management
- Leadership
- Performance Management
- Team Leadership
- Project Management
- Recruiting
- Customer Experience
- Call Centers
- Change Management
- Customer Retention
- New Business Development
- Public Sector
- Customer Satisfaction
- Budgets
- Coaching
- Teamwork
- Contract Management
- Contact Center Management
- Business Process Improvement
- Outsourcing
- Human Resources
- Team Management
- Sales
- Time Management
- Call Center
- Leadership Development
- Contract Negotiation
- Responsive repairs
- Contact Center Operations
- Solution Implementation
- Strategic Planning
- Procurement
- Stakeholder Management
- Project Implementation
- Process Scheduler
- Scripting
- Customer Insight
- Customer Journey Mapping
- Customer Experience Transformation
- Voice of the Customer
- Business Planning
- Business Strategy
- Strategy
- Project Planning
- Team Building
- Local Government
- Private Sector
- Servicemanagement
Stuart Ilsley Summary
- Stuart Ilsley, based in Maidstone, GB, is currently a Operations Director at Town and Country Housing. Stuart Ilsley brings experience from previous roles at Bexley Community Housing, Town and Country Housing and Invicta Telecare Ltd. Stuart Ilsley holds a 2014 - 2015 CMI level 7 in Leadership and Management @ Bromley College. With a robust skill set that includes Management, Contact Centers, Customer Service, Operations Management, Leadership and more. Stuart Ilsley has 2 emails and 1 mobile phone numbers on RocketReach.
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