Stuart Ferma Email & Phone Number
General Manager, Franchise Development and Academy @ Marshall Toyota Worcester
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Stuart Ferma Location
- Reigate, GB
Stuart Ferma Work
- General Manager, Franchise Development and Academy @ (September 2026 - Present)
- Director Operational Excellence, KINTO UK @ (July 2022 - September 2026)
- Head of Fleet, Toyota and Lexus @ (January 2019 - July 2022)
- National Fleet Sales Manager Toyota and Lexus @ (March 2010 - December 2018)
- After Sales Channel Development Manager @ (November 2006 - March 2010)
- Sales Development Manager @ (November 2004 - November 2006)
- Area Operations Manager @ (January 2003 - November 2004)
- Area Sales Manager @ (June 2002 - January 2003)
- Area After Sales Manager @ (March 2001 - June 2002)
- Area Sales Manager @ (August 2000 - March 2001)
- Management Development Programme @ (July 1999 - August 2000)
- Sales Operations Coordinator @ (March 1998 - July 1999)
- Customer Relations Adviser @ (June 1995 - March 1998)
- Director, Operational Excellence @ (July 2022 - September 2026)
- Development Programme @ (June 1988 - June 1995)
Stuart Ferma Education
- Institute of Leadership and Management (ILM)
Level 5 ILM Certificate in Effective Coaching and Mentoring (Coaching)
2021-2022 - University of Westminster
Business Studies (Service Industries) (BA Hons)
1992-1995
Stuart Ferma Skills
- Automobile
- Automotive
- Budgets
- Business Development
- Business Planning
- Business Process Improvement
- Coaching
- Customer Retention
- Customer Satisfaction
- Management
- Marketing
- Marketing Communications
- Negotiation
- Parts
- Process Improvement
- Retail
- Sales
- Sales Management
- Sales Operations
- Sales Process
- Strategic Planning
- Strategy
- Vehicles
- Fleet Sales
- PLC
- Operations Management
- Microsoft Excel
- JavaScript
- Lexus
Stuart Ferma Summary
- Stuart Ferma, based in Reigate, GB, is currently a General Manager, Franchise Development and Academy at Toyota (GB) plc. Stuart Ferma brings experience from previous roles at Toyota (GB) plc. Stuart Ferma holds a 2021 - 2022 Level 5 ILM Certificate in Effective Coaching and Mentoring in Coaching @ Institute of Leadership and Management (ILM). With a robust skill set that includes Automobile, Automotive, Budgets, Business Development, Business Planning and more.
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