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Stuart Ferma Location
Reigate, GB
Stuart Ferma Work
2022 -now Director, Operational Excellence @
2019 -2022 Head of Fleet, Toyota and Lexus @
2010 -2018 National Fleet Sales Manager Toyota and Lexus @
2006 -2010 After Sales Channel Development Manager @
2004 -2006 Sales Development Manager @
2003 -2004 Area Operations Manager @
2002 -2003 Area Sales Manager @
2001 -2002 Area After Sales Manager @
2000 -2001 Area Sales Manager @
1999 -2000 Management Development Programme @
1998 -1999 Sales Operations Coordinator @
1995 -1998 Customer Relations Adviser @
1988 -1995 Development Programme @
Stuart Ferma Education
Institute of Leadership and Management (ILM)
Level 5 ILM Certificate in Effective Coaching and Mentoring (Coaching)
2021-2022
University of Westminster
Business Studies (Service Industries) (BA Hons)
1992-1995
Stuart Ferma Skills
Sales Process
Vehicles
Retail
Sales
Customer Retention
Sales Operations
Customer Satisfaction
Fleet Sales
Automotive
Business Development
Negotiation
Process Improvement
Strategic Planning
Strategy
Sales Management
Business Planning
PLC
Operations Management
Marketing
Microsoft Excel
JavaScript
Business Process Improvement
Budgets
Parts
Management
Automobile
Marketing Communications
Lexus
Stuart Ferma Summary
Stuart Ferma, based in Reigate, GB, is currently a Director, Operational Excellence at KINTO UK. Stuart Ferma brings experience from previous roles at Toyota (GB) plc. Stuart Ferma holds a 2021 - 2022 Level 5 ILM Certificate in Effective Coaching and Mentoring in Coaching @ Institute of Leadership and Management (ILM). With a robust skill set that includes Sales Process, Vehicles, Retail, Sales, Customer Retention and more.
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