Straticom Information

Here at Straticom we want to continually raise the bar for customer experience and customer growth through the deployment of Genesys Cloud contact centres. Our mission is to provide exceptionally good customer service and be at the forefront of Genesys Cloud optimisation in Australia. We have custom designed our services packages to suit the cloud contact centre model, keeping our costs down, while delivering a quality project and transferring the knowledge to our customers ensuring your solution is initially designed to best practices and without the risk and time spent "figuring it out for yourselves". Put simply, we Improve the quality of your Contact Centre project, minimize the risk, reduce the time to go live and improve the knowledge of your team while keeping the costs accessible to all size Contact Centres. Our ongoing goal at Straticom is to be a part of your journey, push your boundaries and provide all of the tools necessary for exceptional customer service. We provide both the entire solutions to our customers and offer our services though other partners as Genesys Cloud specialists.