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Steven Whyte Location
Falkirk, GB
Steven Whyte Work
2019 -now Operations Manager @
2017 -2019 Operations Manager @
2016 -2017 Senior Operations Manager @
2015 -2016 Head of Service @
2014 -2015 Head of Continuous Improvement @
2012 -2014 Head of Service @
2006 -2012 Senior Operations Manager @
Steven Whyte Education
University of Stirling
BSC (Psychology)
2000-2003
Steven Whyte Skills
Customer Experience
BPO
Business Transformation
Employee Engagement
Call Center
Avaya
Customer Retention
Customer Satisfaction
Telecommunications
Relationship Management
Team Management
Workforce Management
Strategy
Operations
Microsoft Office
Operations Management
Contact Centers
Change Management
Training
Training Delivery
Business Strategy
Coaching
Outsourcing
Continuous Improvement
Call Centers
Key Performance Indicators
Service Delivery
Performance Improvement
Performance Management
Culture Change
Steven Whyte Summary
Steven Whyte, based in Falkirk, GB, is currently a Operations Manager at Sky. Steven Whyte brings experience from previous roles at Webhelp UK and Kura (CS) Ltd. Steven Whyte holds a 2000 - 2003 BSC in Psychology @ University of Stirling. With a robust skill set that includes Customer Experience, BPO, Business Transformation, Employee Engagement, Call Center and more. Steven Whyte has 3 emails on RocketReach.
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