Steven Warfield Email & Phone Number
VP of Customer Service and Technical Support @ Zendesk
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Steven Warfield Location
- St. Louis, MO, US
Steven Warfield Work
- 2024 -now VP of Customer Service and Technical Support @
- 2022 -2023 SVP of Global Support @
- 2017 -2022 VP of Support and General Manager @
- 2016 -2017 Sr. Director, Support @
- 2015 -2016 Director, Support - BBO, VMS, Sendouts @
- 2012 -2015 Director - Customer Service @
- 2011 -2012 Vendor Manager @
- 2010 -2011 Area Manager @
- 2007 -2010 New Hire Manager @
Steven Warfield Education
- Missouri Southern State University
Steven Warfield Skills
- Staffing Analysis
- Behavioral Coaching
- Workforce Management
- New Hire Training
- Telecommunications
- Technical Analysis
- Performance Metrics
- Customer Service
- Operations Management
- Call Centers
- CRM
- Process Improvement
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Vendor Management
- Call Center Development
- Wireless
- Contact Centers
- Avaya
- Cross-functional Team Leadership
- Outsourcing
- Account Management
- BPO
- Behavior Modification
- Call Center
- Employee Training
- Leadership
- Managed Services
- Performance Management
- Team Leadership
- Cross Functional Team Leadership
- Training
- Project Management
- Microsoft Office
- Troubleshooting
- Business Development
Steven Warfield Summary
- Steven Warfield, based in St. Louis, MO, US, is currently a VP of Customer Service and Technical Support at Zendesk. Steven Warfield brings experience from previous roles at Bullhorn. Steven Warfield holds a Missouri Southern State University. With a robust skill set that includes Staffing Analysis, Behavioral Coaching, Workforce Management, New Hire Training, Telecommunications and more. Steven Warfield has 3 emails and 3 mobile phone numbers on RocketReach.
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