2012 -2016 IT Technician and Computer System Specialist @
2000 -2011 Technical Application Consultant @
1998 -2000 Systems Support Engineer @
1982 -1997 Field Engineer @
Steven Smith Education
Lincoln Technical Institute LTI
Associates (Informaton Technology\ Electronics)
Lehigh Carbon Community College
Associates (Business Administration)
Steven Smith Skills
· Windows 7, XP Pro, 2000, NT workstation, Vista, 98/95, and server platforms
· Citrix client, SAP, emulation and client software to connect remotely
· Ticketing and inventory software: AdventNet, Remedy, and Track-it, ZenDesk
·Microsoft Office Suites 2000, 2003, 2007, 2010
· Symantec Ghost for mass imaging and deployment
· Veritas software for backup and restores
· Anti virus software\spyware Symantec, Trend, Avast, AVG
· Microsoft Forefront Firewall install/setup
MS Outlook 2000, 2003, 2007, 2010
Antivirus
Client
Outlook
Active Directory
Vendor Management
Customer Service
Microsoft Office
CRM
Project Management
Management
Leadership
Analysis
Access
System Administration
Windows 8
Process Improvement
Call Centers
Business Analysis
Visio
SharePoint
IT Management
Networking
Disaster Recovery
Technical Support
Troubleshooting
Windows 7
Information Technology
Security
SDLC
Business Process Improvement
Contact Centers
Microsoft Forefront Firewall Install/Setup
Ms Outlook 2000
Xp Pro
Emulation and Client Software to Connect Remotely
Citrix Client
Veritas Software for Backup and Restores
SAP
Anti Virus Software\spyware Symantec
Zendesk
Ticketing and Inventory Software
Avg
Symantec Ghost for Mass Imaging and Deployment
Track It
98/95
Program Management
Manufacturing
Avast
Trend
Remedy
Nt Workstation
Sales
Vista
SQL
Server Platforms
Adventnet
Microsoft Office Suites 2000
Steven Smith Summary
Steven Smith, based in Lehighton, PA, US, is currently a Director of Information Technology at Moravian Village of Bethlehem. Steven Smith brings experience from previous roles at Moravian Village of Bethlehem, Receivable Management Services (RMS), Dun & Bradstreet and NCR Corporation. Steven Smith holds a Associates in Informaton Technology\ Electronics @ Lincoln Technical Institute LTI. With a robust skill set that includes · Windows 7, XP Pro, 2000, NT workstation, Vista, 98/95, and server platforms, · Citrix client, SAP, emulation and client software to connect remotely, · Ticketing and inventory software: AdventNet, Remedy, and Track-it, ZenDesk, ·Microsoft Office Suites 2000, 2003, 2007, 2010, · Symantec Ghost for mass imaging and deployment and more. Steven Smith has 2 mobile phone numbers on RocketReach.
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