Steven Smith Email & Phone Number

Operations Manager @ Electro Acoustics

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Steven Smith Location

Fort Worth, TX, US

Steven Smith Work

Operations Manager @ (August 2024 - Present)
Director of Service Operations National Accounts @ (December 2021 - August 2024)
Team Lead @ (March 2015 - December 2021)
Service Coordinator (SME) @ (September 2012 - March 2015)
Electrician @ (March 2011 - August 2012)
Appr. @ (February 2009 - March 2011)
Apprentice Electrician @ (December 2006 - October 2008)
General Manager @ (April 1997 - December 2002)

Steven Smith Education

IEC Fort worth chapter
V.T.
2007-2011
Lamar State College-Port Arthur 2005-2006

Steven Smith Skills

Account Management
Artificial Intelligence (AI)
Business Development
Call Center Administration
Call Management
Change Management
Client Development
Client Relations
Client Services
Coaching
Collaborative Problem Solving
Command
Communication
Construction
Construction Management
Constructive Feedback
Contact Center Management
Contact Center Operations
Contact Centers
Continuous Improvement
Contract Management
Contract Negotiation
Cross-functional Team Leadership
Customer Acquisition
Customer Engagement
Customer Experience
Customer Experience Management
Customer Loyalty
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Satisfaction Research
Customer Service
Customer Service Management
Customer Service Operations
Customer Service Representatives
Customer Service Training
Customer Support
Customer-Focused Service
Easily Adaptable
Employee Training
Financial Performance
Generative AI
Generative AI Tools
Interactive Voice Response (IVR)
Inventory Management
Journeyman electrician
Key Account Development
Leadership
Leadership Development
Management
Marketing
Marketing Strategy
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
National Accounts
Negotiation
Non-profits
Nonprofits
Onboarding
Operations Management
Organizational Effectiveness
Organizational Leadership
P&L Management
People Management
Performance Management
Prison Ministry
Problem Solving
Process Improvement
Process Scheduler
Procurement
Program Management
Project Management
Public Speaking
Quality Assurance
Reasoning Skills
Relationship Building
Retail
Retention Management
Retention Strategies
Sales
Service Center
Strategic Planning
Strategic Thinking
Subcontracting
Supervisory Skills
Talent Management
Team Building
Team Coaching
Team Coordination
Team Leadership
Team Management
Teamwork
Training
Training and Development (HR)
Volunteer Management
Workforce Management
Written Communication
Solutions
Non Profits

Steven Smith Summary

Steven Smith, based in Fort Worth, TX, US, is currently a Operations Manager at Electro Acoustics. Steven Smith brings experience from previous roles at Facility Solutions Group and JMEG Electrical Contractors. Steven Smith holds a 2007 - 2011 V.T. @ IEC Fort worth chapter. With a robust skill set that includes Account Management, Artificial Intelligence (AI), Business Development, Call Center Administration, Call Management and more. Steven Smith has 2 emails and 2 mobile phone numbers on RocketReach.