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Steven Simonovich Location
Livingston, NJ, US
Steven Simonovich Work
Head of Call Center and Sales Operations @ (October 2022 - Present)
Head of Customer Success and Monitoring Operations @ (October 2021 - October 2022)
Vice President Of Member Experience and Service Operations @ United Nations Federal Credit Union (June 2016 - October 2021)
Sr Director of Customer and Sales Service Operations @ (September 1997 - June 2016)
Sr. Manager of Customer Service Operations @ (April 1994 - September 1997)
Sr. Manager of Service Operations @ Medco Containment Services Medco Managed Care Services (September 1990 - April 1994)
Manager of Corporate Accounts and Customer Services @ LCS Industries (March 1987 - September 1990)
Manager of Customer Service and Order Entry @ Haband Company (June 1985 - March 1987)
Steven Simonovich Education
Seton Hall University
Bachelor of Science in Business Administration (B.S.)
Computer Processing Institute
Technical Degree (Business Computer Programming)
Seton Hall University
Master of Business Administration (M.B.A.)
Steven Simonovich Skills
Account Management
Analytical Skills
Analytics
Budgeting
Business Development
Business Planning
Business Process Improvement
Business Relationship Management
Business Strategy
Business-to-Business (B2B)
Change Management
Contact Center Management
Contact Center Strategy
Contact Centers
Cost Control
Customer Experience
Customer Relationship Management (CRM)
Customer Service
Customer Service Management
Customer Service Operations
Executive Management
Forecasting
Human Resources (HR)
Leadership
Logistics Management
Management
Marketing Strategy
Merchandise Planning
Microsoft Office
Negotiation
Operations Management
Problem Solving
Process Improvement
Product Development
Program Development
Project Management
Recruiting
Retail
Sales
Sales Management
Sales Operations
Service Delivery
Strategic Planning
Strategy
Team Building
Team Leadership
Training
Training & Development
Workforce Planning
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PowerPoint
Marketing
Data Entry
Steven Simonovich Summary
Steven Simonovich, based in Livingston, NJ, US, is currently a Head of Call Center and Sales Operations at American Collectors Insurance. Steven Simonovich brings experience from previous roles at Affiliated Monitoring, United Nations Federal Credit Union, Safilo and PNY Technologies. Steven Simonovich holds a Bachelor of Science in Business Administration (B.S.) @ Seton Hall University. With a robust skill set that includes Account Management, Analytical Skills, Analytics, Budgeting, Business Development and more. Steven Simonovich has 1 emails and 1 mobile phone numbers on RocketReach.
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