Steven Siddall Email & Phone Number
Systems Lead @ Marks and Spencer
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Steven Siddall Location
- Stockport District, GB
Steven Siddall Work
- 2015 -now Systems Lead @
- 2012 -2015 Contact Centre Specialist @
- 2009 -2012 Web and Speech support manager @
- 2006 -2009 Support Team lead @
- 2004 -2006 Senior System Engineer @
- 2002 -2004 Strategic Dialler Manager @
- 2002 -2002 Dialler Manager @ 7C Ltd
- 1997 -2001 Dialler Analyst @ NTL
- 1991 -1997 Store Manager @
Steven Siddall Education
- North Area College, Heaton Chapel 1988-1990
- Offerton High School
Steven Siddall Skills
- ITIL
- Contact Centers
- Call Centers
- Outsourcing
- IVR
- Business Analysis
- Resource Management
- Contact Centre
- Change Management
- Outbound
- People Management
- Avaya
- MIS
- Analysis
- Inbound
- Business Process Improvement
- SQL Server
- Data Analysis
- Coaching
- Telephony
- Service Delivery
- Excel
- Back Office
- Problem Solving
- SQL
- Offshore
- Windows
- Strategy
- Operational Efficiency
- Management
- Avaya Technologies
- Team Leadership
- Team Management
- Process Improvement
- Speech Analytics
- Interaction analytics
- Natural Language Processing
- Business Process
- Solution Development
- IT Service Management
Steven Siddall Summary
- Steven Siddall, based in Stockport District, GB, is currently a Systems Lead at Marks and Spencer. Steven Siddall brings experience from previous roles at Noble Systems and Vertex Data Science. Steven Siddall holds a 1988 - 1990 North Area College, Heaton Chapel. With a robust skill set that includes ITIL, Contact Centers, Call Centers, Outsourcing, IVR and more. Steven Siddall has 2 emails and 1 mobile phone numbers on RocketReach.
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