Steven Siddall Email & Phone Number
Systems Lead @ Marks and Spencer
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Steven Siddall Location
- Stockport District, GB
Steven Siddall Work
- Systems Lead @ (July 2015 - Present)
- Contact Centre Specialist @ (October 2012 - July 2015)
- Web and Speech support manager @ (April 2009 - October 2012)
- Support Team lead @ (November 2006 - September 2009)
- Senior System Engineer @ (September 2004 - November 2006)
- Strategic Dialler Manager @ (August 2002 - September 2004)
- Dialler Manager @ 7C Ltd (January 2002 - January 2002)
- Dialler Analyst @ NTL (April 1997 - December 2001)
- Store Manager @ (January 1991 - January 1997)
Steven Siddall Education
- North Area College, Heaton Chapel 1988-1990
- Offerton High School
Steven Siddall Skills
- Analysis
- Avaya
- Avaya Technologies
- Back Office
- Business Analysis
- Business Process
- Business Process Improvement
- Call Centers
- Change Management
- Coaching
- Contact Centers
- Contact Centre
- Data Analysis
- Excel
- IT Service Management
- ITIL
- IVR
- Inbound
- Interaction analytics
- MIS
- Management
- Natural Language Processing
- Offshore
- Operational Efficiency
- Outbound
- Outsourcing
- People Management
- Problem Solving
- Process Improvement
- Resource Management
- SQL
- SQL Server
- Service Delivery
- Solution Development
- Speech Analytics
- Strategy
- Team Leadership
- Team Management
- Telephony
- Windows
Steven Siddall Summary
- Steven Siddall, based in Stockport District, GB, is currently a Systems Lead at Marks and Spencer. Steven Siddall brings experience from previous roles at Noble Systems and Vertex Data Science. Steven Siddall holds a 1988 - 1990 North Area College, Heaton Chapel. With a robust skill set that includes Analysis, Avaya, Avaya Technologies, Back Office, Business Analysis and more. Steven Siddall has 2 emails and 1 mobile phone numbers on RocketReach.
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