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Steven Sheppard Location
United Kingdom
Steven Sheppard Work
2026 -now VP Global Customer Success and Experience @
2024 -2026 Customer Success Leader - EMEA @
2023 -2024 Head of Customer Success - Northern Europe @
2021 -2023 Head of Customer Success - UK and I @
2020 -2021 Senior Director - Customer Success @
2018 -2020 Commercial Director - Customer Success @
2015 -2018 Senior Director - Strategic Accounts @
2013 -2015 Senior Director Customer Success EMEA and UK MD @
2009 -2013 Director Customer Success and Client Marketing Services @
2004 -2008 Account Manager and Director @
2003 -2004 Key Account Management @
2001 -2002 Account Executive @ Actinic Software
Steven Sheppard Education
Nottingham Trent University
BA (Hons) (Business Studies)
1997-1999
Shenley Court
Steven Sheppard Skills
Social Media
Software
Consumer Electronics
Multi-channel Retail
E-commerce
Online Advertising
Marketing
Affiliate Marketing
Email Marketing
Multi-channel Marketing
Online Marketing
Account Management
Strategic Partnerships
Direct Marketing
Management
Web Analytics
Mobile Marketing
Integrated Marketing
Mobile Devices
Product Management
CRM
Business Development
Marketing Strategy
Sales
B2B
Digital Media
Digital Strategy
Outsourcing
Customer Acquisition
E-business
Competitive Analysis
Lead Generation
Digital Marketing
Web Project Management
Interactive Marketing
Analytics
SEM
Leadership
Conversion Optimization
SaaS
Managing Director
Salesforce.com
SEO
PPC
Online-Marketing
Strategy
New Business Development
Business Strategy
Enterprise Software
Multi Channel Marketing
Multi Channel Retail
Customer Service
EMEA
E Business
Sungard
E Commerce
Business Analysis
Sales Management
Service Delivery Management
Steven Sheppard Summary
Steven Sheppard, based in United Kingdom, is currently a VP Global Customer Success and Experience at Leapwork. Steven Sheppard brings experience from previous roles at Leapwork, Sprinklr and Mindtree. Steven Sheppard holds a 1997 - 1999 BA (Hons) in Business Studies @ Nottingham Trent University. With a robust skill set that includes Social Media, Software, Consumer Electronics, Multi-channel Retail, E-commerce and more. Steven Sheppard has 1 emails and 1 mobile phone numbers on RocketReach.
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