Technical Support and Infrastructure Engineer @ ACCA
Steven Rodgers's Education
University of Abertay
Master's Degree (Information Technology)
1998 - 1999
ESCP Europe
Global Programme Associate with Honours (Service Delivery Management)
2019 - 2019
University of Derby
Advanced Diploma (Service Management)
2015 - 2016
Edinburgh Napier University
Bachelor's Degree (Hospitality Management)
1995 - 1998
Steven Rodgers's Skills
Service Management/Operations Management
Quality Management, Risk Management and Configuration Management
Customer Service Techniques and ability to establish relationships
Service Improvement Plans
Business Continuity Planning
Service Level Agreements
Analytical Thinking, Planning, Organising and Leadership skills
Ability to identify goals and objectives and motivate and lead others towards ac
Windows Server 2000/2003/2008 support, Windows NT/XP/Win7 desktop support
VMware Certified Professional 4
Steven Rodgers's Summary
Steven Rodgers, based in Glasgow, Glasgow City, United Kingdom, is currently a Principal Customer Success Account Manager at Microsoft, bringing experience from previous roles at Microsoft and Atos. Steven Rodgers holds a 1998 - 1999 Master's Degree in Information Technology @ University of Abertay. With a robust skill set that includes Service Management/Operations Management, Quality Management, Risk Management and Configuration Management, Customer Service Techniques and ability to establish relationships, Service Improvement Plans, Business Continuity Planning and more, Steven Rodgers contributes valuable insights to the industry. Steven Rodgers has 2 emails on RocketReach.