IT Support Specialist III and Team lead @ (January 2017 - November 2018)
IT Support Specialist II @ (August 2016 - January 2017)
IT Support Specialist I @ (December 2015 - July 2016)
IT Support Analyst @ 343 Industries / Microsoft (November 2013 - December 2015)
Business Support Clerk @ 343 Industries / Microsoft (August 2013 - November 2013)
Test Engineer @ (June 2013 - August 2013)
IT Support Specialist @ Cyber Arena Internet Lounge (August 2009 - February 2012)
Steven Rivera Education
Fresno City College
General Education
2009-2012
Steven Rivera Skills
Active Directory
Advertising
Computer Hardware
Creative Problem Solving
Customer Service
Game Development
HTML
Hardware
Information Technology
Leadership
Management
Microsoft Office
Networking
O365 Administration
Operating Systems
Personable with strong communication skills.
Powershell
Project Management
Quality Assurance
Sales
Strong sense of ethics
System Center Configuration Manager (SCCM)
Team Leadership
Teamwork
Technical Support
Technical: Able to build and troubleshoot computer hardware/software.
Testing
Time Management
Troubleshooting
Video Games
Windows
Windows 10
Windows 7
Windows 8
Windows 8.1
Windows Server
Steven Rivera Summary
Steven Rivera, based in Kirkland, WA, US, is currently a Technical Operations Manager at Nordstrom. Steven Rivera brings experience from previous roles at Nordstrom, Evil Geniuses and Zillow Group. Steven Rivera holds a 2009 - 2012 General Education @ Fresno City College. With a robust skill set that includes Active Directory, Advertising, Computer Hardware, Creative Problem Solving, Customer Service and more. Steven Rivera has 2 emails and 3 mobile phone numbers on RocketReach.
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