ITIL Service Process Manager @ (May 2018 - March 2021)
IT Service Management(ITSM) Problem Manager @ (April 2014 - May 2018)
Process Mgmt Analyst - Change Management @ (January 2008 - April 2014)
HP Openview Administrator @ (May 2005 - January 2008)
Client Support Specialist Level 1 @ (April 2004 - May 2005)
Programmer and Systems Analyst @ (March 2002 - April 2004)
Computer Lab Support Technician @ (August 1998 - March 2002)
Computer Sales Lead @ (April 1997 - May 2000)
Steven Pisano Education
Rutgers University
Bachelor of Science (B.S.)
1998-2001
Camden County College 1995-1998
Triton Regional High School 1990-1994
Steven Pisano Skills
BMC Remedy
Business Analysis
Business Objects
Business Process
CMDB
COBIT
Change Management
Data Migration
Disaster Recovery
Enterprise Architecture
Governance
HP Openview
IT Audit
IT Governance and Compliance
IT Management
IT Service Management
IT Strategy
ITIL
ITIL Change Management
ITIL Expert Certified
ITIL Implementation
ITIL Process
ITIL Process Implementation
ITIL v3 Foundations Certified
Incident Management
Information Technology
Integration
Java and Web Development
Management
Microsoft Access
Microsoft Office
Microsoft SQL Server
Microsoft Visio
PMO
PMP
Problem Management
Release Management
Requirements Analysis
SDLC
Sarbanes-Oxley
Service Desk
ServiceNow
SharePoint
Software Development Life Cycle (SDLC)
Software Documentation
Technical Support
Troubleshooting
Vendor Management
Visio
Software Development Life Cycle Sdlc
Sarbanes Oxley
Research
Software Development Life Cycle
Steven Pisano Summary
Steven Pisano, based in Philadelphia, PA, US, is currently a Technical Project Manager at Vanguard. Steven Pisano brings experience from previous roles at Vanguard, Consumers Energy and American Water. Steven Pisano holds a 1998 - 2001 Bachelor of Science (B.S.) @ Rutgers University. With a robust skill set that includes BMC Remedy, Business Analysis, Business Objects, Business Process, CMDB and more. Steven Pisano has 3 emails and 1 mobile phone numbers on RocketReach.
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