Steven Phalen Email & Phone Number
Program Manager @ PharmaCord
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Steven Phalen Location
- Louisville, KY, US
Steven Phalen Work
- 2023 - now Program Manager @
- 2022 - 2023 Client Relationship Manager @
- 2021 - 2022 Account Manager @
- 2016 - 2021 Operations Supervisor @
- 2010 - 2015 Sales Associate @
- 2007 - 2010 Escalations Program Management @
- 2006 - 2007 Help Desk Representative @
Steven Phalen Education
- University of Kentucky
Bachelor of Science (Telecommunications Management)
2001 - 2005 - Lafayette High School
High School Diploma
1998 - 2001
Steven Phalen Skills
- Microsoft Project
- Agile Methodologies
- Account Management
- Operations Management
- Customer Relationship Management (CRM)
- Project Management
- Employee Management
- Team Leadership
- Healthcare
- Healthcare Management
- Pharmaceutical Brand Support
- Pharmacy Operations
- Contact Centers
- Strategy
- Strategic Accounts
- Strategic Partnerships
- Business Process Improvement
- Business Growth Strategies
- Revenue Generation
- Sales
- Contract Negotiation
- Contract Management
- Cross-functional Team Leadership
- Communication
- Workload Prioritization
- Key Performance Indicators
- Data Analysis
- Quarterly Reviews
- Problem Solving
- Root Cause Analysis
- Healthcare Analytics
- U.S. Health Insurance Portability and Accountability Act (HIPAA)
- Government Relations
- Patient Support
- Victim Services
- Customer Satisfaction
- Customer Experience
- Technical Support
- Presentation Skills
- Microsoft Office
- Microsoft Excel
- Google Workspace
- Salesforce.com
- Personally Identifiable Information (PII)
- Written Communication
- Oral Communication
Steven Phalen Summary
- Steven Phalen, based in Louisville, KY, US, is currently a Program Manager at PharmaCord. Steven Phalen brings experience from previous roles at Equifax Workforce Solutions, CoverMyMeds and AT&T. Steven Phalen holds a 2001 - 2005 Bachelor of Science in Telecommunications Management @ University of Kentucky. With a robust skill set that includes Microsoft Project, Agile Methodologies, Account Management, Operations Management, Customer Relationship Management (CRM) and more. Steven Phalen has 2 emails and 1 mobile phone numbers on RocketReach.
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