Steven Morrison Email
Director of Product: Customer Experience @ Booking.com
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Steven Morrison Location
- Amsterdam, NH, NL
Steven Morrison Work
- 2020 -now Director of Product: Customer Experience @
- 2017 -2019 Director of Product: Machine Learning @
- 2016 -2017 Senior E-Commerce Product Owner @
- 2014 -2016 E-commerce Product Owner @
- 2012 -2014 Customer Operations Product Manager @
- 2010 -2012 Customer Experience Manager @
- 2008 -2010 Customer Experience Executive @
Steven Morrison Education
- University of York
BA Hons 2:1 (English Language and Linguistic Science)
2004-2007
Steven Morrison Skills
- Customer Experience
- E Commerce
- Self Service
- Agile Methodologies
- Web Analytics
- Scrum
- Tealeaf
- Customer Experience Improvement
- Quality Assurance
- Net Promoter Score
- Online Gaming
- Customer Experience Management
- Knowledge Base
- Contact Centers
- Product Management
- Customer Service
- Conversion Optimization
- Voice of the Customer
- Management
- Analytics
- Project Delivery
Steven Morrison Summary
- Steven Morrison, based in Amsterdam, NH, NL, is currently a Director of Product: Customer Experience at Booking.com. Steven Morrison brings experience from previous roles at Booking.com and BSkyB. Steven Morrison holds a 2004 - 2007 BA Hons 2:1 in English Language and Linguistic Science @ University of York. With a robust skill set that includes Customer Experience, E Commerce, Self Service, Agile Methodologies, Web Analytics and more. Steven Morrison has 3 emails on RocketReach.
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