Steven Morrison Location
Amsterdam, NH, NL
Steven Morrison Work
- 2020 - now Director of Product: Customer Experience @ Booking.com
- 2017 - 2019 Director of Product: Machine Learning @ Booking.com
- 2016 - 2017 Senior E-Commerce Product Owner @ Booking.com
- 2014 - 2016 E-commerce Product Owner @ Booking.com
- 2012 - 2014 Customer Operations Product Manager @ Sky
- 2010 - 2012 Customer Experience Manager @ Sky
- 2008 - 2010 Customer Experience Executive @ Sky
Steven Morrison Education
- University of York
BA Hons 2:1 (English Language and Linguistic Science)
2004 - 2007
Steven Morrison Skills
- Customer Experience
- E Commerce
- Self Service
- Agile Methodologies
- Web Analytics
- Scrum
- Tealeaf
- Customer Experience Improvement
- Quality Assurance
- Net Promoter Score
Steven Morrison Summary
Steven Morrison, based in Amsterdam, NH, NL, is currently a Director of Product: Customer Experience at Booking.com. Steven Morrison brings experience from previous roles at Booking.com and BSkyB. Steven Morrison holds a 2004 - 2007 BA Hons 2:1 in English Language and Linguistic Science @ University of York. With a robust skill set that includes Customer Experience, E Commerce, Self Service, Agile Methodologies, Web Analytics and more. Steven Morrison has 3 emails on RocketReach.
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