Steven Morrison Email & Phone Number
Director of Product: Traveller Experience (E-commerce funnel) @ Booking.com
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Steven Morrison Location
- Amsterdam, NH, NL
Steven Morrison Work
- Director of Product: Traveller Experience (E-commerce funnel) @ (January 2020 - Present)
- Director of Product: Machine Learning @ (November 2017 - December 2019)
- Senior E-Commerce Product Owner @ (April 2016 - October 2017)
- E-commerce Product Owner @ (April 2014 - April 2016)
- Customer Operations Product Manager @ (June 2012 - April 2014)
- Customer Experience Manager @ (June 2010 - June 2012)
- Customer Experience Executive @ (March 2008 - June 2010)
Steven Morrison Education
- University of York
BA Hons 2:1 (English Language and Linguistic Science)
2004-2007
Steven Morrison Skills
- Customer Experience
- E Commerce
- Self Service
- Agile Methodologies
- Web Analytics
- Scrum
- Tealeaf
- Customer Experience Improvement
- Quality Assurance
- Net Promoter Score
- Online Gaming
- Customer Experience Management
- Knowledge Base
- Contact Centers
- Product Management
- Customer Service
- Conversion Optimization
- Voice of the Customer
- Management
- Analytics
- Project Delivery
Steven Morrison Summary
- Steven Morrison, based in Amsterdam, NH, NL, is currently a Director of Product: Traveller Experience (E-commerce funnel) at Booking.com. Steven Morrison brings experience from previous roles at Booking.com and BSkyB. Steven Morrison holds a 2004 - 2007 BA Hons 2:1 in English Language and Linguistic Science @ University of York. With a robust skill set that includes Customer Experience, E Commerce, Self Service, Agile Methodologies, Web Analytics and more. Steven Morrison has 4 emails on RocketReach.
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