Manager, Raley's Service Center @ (September 2011 - May 2014)
Consultant @ (October 2003 - September 2011)
Vice President, Contact Center @ (November 2006 - February 2008)
Manager Customer Service and Sales @ (March 1997 - October 2002)
Steven Marshall Education
California State University - Sacramento
(Management)
1995-1997
Riverside City College
Associate of Arts (Business Administration)
1993-1995
Steven Marshall Skills
Customer Experience
Business Analysis
Call Center
Process Improvement
Customer Service
Leadership
Sales Management
CRM
Financial Services
Salesforce.com
Social Media
Career Development Coaching
Training
Microsoft Word
Sales
Steven Marshall Summary
Steven Marshall, based in Tucson, AZ, US, is currently a Vice President, Emergency Road Service Call Centers at AAA MountainWest. Steven Marshall brings experience from previous roles at TM International, Raley's, Passing Blue, Inc. and LSJ Marketing. Steven Marshall holds a 1995 - 1997 California State University - Sacramento. With a robust skill set that includes Customer Experience, Business Analysis, Call Center, Process Improvement, Customer Service and more. Steven Marshall has 1 emails and 1 mobile phone numbers on RocketReach.
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