Steven M. Email & Phone Number

Head of Design @ Rest

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Steven M. Location

Sydney, NSW, AU

Steven M. Work

Head of Design @ (November 2023 - Present)
Principal Service Designer @ Digital NSW Accelerator (April 2023 - October 2023)
Director of Experience Design @ (November 2019 - March 2023)
Director of Strategic Design @ (December 2018 - August 2019)
Global Lead - Design @ (May 2016 - November 2018)
Customer Experience Design Director @ (October 2015 - May 2016)
Customer Experience Strategist @ (October 2013 - August 2015)
Senior Design Manager @ (November 2012 - September 2013)
Project Manager @ (April 2012 - November 2012)
Senior Manager - Customer Experience @ (March 2010 - April 2012)
Senior User Experience Consultant @ (October 2009 - March 2010)
Digital and UX Analyst @ (April 2007 - September 2009)
Pre and Post Sales Applications Consultant @ (December 2005 - May 2007)
Digital Analyst and Trainer @ (March 2005 - December 2005)
Trainer and Application and UI Consultant @ (January 2000 - January 2002)

Steven M. Education

University of Adelaide
LLB (Law)
1993-1996
University of Adelaide
BSc (PSYCHOLOGY)
1992-1995
University of Adelaide
Bachelor of Laws - LLB (Law)
1991-1995

Steven M. Skills

Agile Methodologies
Agile Project Management
Big Four Accounting Firms
Budgeting
Business Consulting
Business Process Mapping
Business Requirements
Business Transformation
Consulting
Customer Experience
Customer Experience Design
Design Leadership
Design Management
Design Strategy
Design Team Coordination
Design Thinking
Financial Services
High Level Design
Information Architecture
Interaction Design
Leadership
MS Project
Management
Mobile Applications
Professional Services
Project Portfolio Management
Research
Service Design
Software Development
Stakeholder Engagement
Stakeholder Management
Strategic Thinking
Strategy
Team Alignment
Team Leadership
Team Management
Telecommunications
User Acceptance Testing
User Experience
User Interface Design
User-centered Design
Waterfall
Web Project Management
PMO
Program Management
Project Delivery
Design
Digital Strategy
Project Management
Strategic Planning
Software Project Management
Business Analysis
Graphic Design
Microsoft Office
Mentoring
Business Development
Management Consulting
Business Process Improvement
Testing
Customer Service
Requirements Gathering
Business Strategy
User Centered Design
SDLC
Omni
Project Work
Europe
Market
Channel
Digital Transformation
Insurance
Architecting
Primary Focus
Organisations
Experience Design
Finance
Experience Architecture
Blueprint Reading
Data Mapping
CX
SEP IRA
Australia
Prioritisation
Co Design
Proposition Design
Mvo
Telco
PRINCE2
Customer Journeys
Pain Management
Shock
Data Transformation
Coaching
Pce
Science
PAC
Desktop Computers
Parenthood
Guiding
Workshop Facilitation
Defense
Human Resources
Africa
Fiserv
Guidance
User Journeys
Customer Satisfaction
Business Services
Asia
Life Insurance
Target Audience
Snapshot
Customer Centric Solutions
Training
Enterprise Software
Solution
Wave Energy
London
Advertising Agency
Concepts
Mobile Banking
Boutique
Pensions
Online Marketing
Retail
Applications
Persona
Energy
Operations
Suite
Level Design
Government Agencies
Marketing
Maps
Government Services
Ethnography
Asia Pacific
Project Planning
Project
Governance
Contractual Agreements
Analytics
Thinking
Australian
Asiapac
Responsibility
Banking
Portfolio
Logic Synthesis
Start Ups
Usability Testing
Government
Global Management
Guidelines
South America
Wealth Management
Proposition
Net Promoter Score
Operating Models
Psychology
Sydney
Onboarding
Military
Ecosystem
Deployed
Strategic Design
Customer Engagement
Embedding
Directing
Delivery
Architecture

Steven M. Summary

Steven M., based in Sydney, NSW, AU, is currently a Head of Design at Rest. Steven M. brings experience from previous roles at Digital NSW Accelerator, KPMG Australia, BCG Digital Ventures and A.T. Kearney. Steven M. holds a 1993 - 1996 LLB in Law @ University of Adelaide. With a robust skill set that includes Agile Methodologies, Agile Project Management, Big Four Accounting Firms, Budgeting, Business Consulting and more. Steven M. has 2 emails and 1 mobile phone numbers on RocketReach.

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