Steven M. Email & Phone Number
Head of Design @ Rest
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Steven M. Location
- Sydney, NSW, AU
Steven M. Work
- Head of Design @ (November 2023 - Present)
- Principal Service Designer @ Digital NSW Accelerator (April 2023 - October 2023)
- Director of Experience Design @ (November 2019 - March 2023)
- Director of Strategic Design @ (December 2018 - August 2019)
- Global Lead - Design @ (May 2016 - November 2018)
- Customer Experience Design Director @ (October 2015 - May 2016)
- Customer Experience Strategist @ (October 2013 - August 2015)
- Senior Design Manager @ (November 2012 - September 2013)
- Project Manager @ (April 2012 - November 2012)
- Senior Manager - Customer Experience @ (March 2010 - April 2012)
- Senior User Experience Consultant @ (October 2009 - March 2010)
- Digital and UX Analyst @ (April 2007 - September 2009)
- Pre and Post Sales Applications Consultant @ (December 2005 - May 2007)
- Digital Analyst and Trainer @ (March 2005 - December 2005)
- Trainer and Application and UI Consultant @ (January 2000 - January 2002)
Steven M. Education
- University of Adelaide
LLB (Law)
1993-1996 - University of Adelaide
BSc (Psychology)
1992-1995 - University of Adelaide
Bachelor of Laws - LLB (Law)
1991-1995
Steven M. Skills
- User-centered Design
- Interaction Design
- Research
- Stakeholder Engagement
- Design Management
- Design Strategy
- High Level Design
- Information Architecture
- Design Thinking
- Service Design
- Customer Experience Design
- User Experience
- Strategy
- Customer Experience
- Business Transformation
- Stakeholder Management
- Agile Methodologies
- Business Requirements
- Team Leadership
- Leadership
- MS Project
- Software Development
- Agile Project Management
- Web Project Management
- Financial Services
- Professional Services
- Waterfall
- User Acceptance Testing
- Mobile Applications
- Strategic Thinking
- Team Management
- Business Process Mapping
- Project Portfolio Management
- Telecommunications
- Consulting
- PMO
- Program Management
- User Interface Design
- Project Delivery
- Design
- Digital Strategy
- Project Management
- Strategic Planning
- Software Project Management
- Business Analysis
- Graphic Design
- Microsoft Office
- Mentoring
- Business Development
- Management Consulting
- Business Process Improvement
- Management
- Testing
- Customer Service
- Requirements Gathering
- Business Strategy
- User Centered Design
- SDLC
- Design Leadership
- Omni
- Project Work
- Europe
- Market
- Channel
- Digital Transformation
- Insurance
- Architecting
- Primary Focus
- Organisations
- Experience Design
- Finance
- Experience Architecture
- Blueprint Reading
- Data Mapping
- CX
- SEP IRA
- Australia
- Prioritisation
- Co Design
- Proposition Design
- Mvo
- Telco
- PRINCE2
- Customer Journeys
- Pain Management
- Shock
- Data Transformation
- Coaching
- Pce
- Science
- PAC
- Desktop Computers
- Parenthood
- Guiding
- Workshop Facilitation
- Defense
- Human Resources
- Africa
- Fiserv
- Guidance
- User Journeys
- Customer Satisfaction
- Business Services
- Asia
- Life Insurance
- Target Audience
- Snapshot
- Customer Centric Solutions
- Training
- Enterprise Software
- Solution
- Wave Energy
- London
- Advertising Agency
- Concepts
- Mobile Banking
- Boutique
- Pensions
- Online Marketing
- Retail
- Applications
- Persona
- Energy
- Operations
- Suite
- Level Design
- Government Agencies
- Marketing
- Maps
- Government Services
- Ethnography
- Asia Pacific
- Project Planning
- Project
- Governance
- Contractual Agreements
- Analytics
- Thinking
- Australian
- Asiapac
- Responsibility
- Banking
- Portfolio
- Logic Synthesis
- Start Ups
- Usability Testing
- Government
- Global Management
- Guidelines
- South America
- Wealth Management
- Proposition
- Net Promoter Score
- Operating Models
- Psychology
- Sydney
- Onboarding
- Military
- Ecosystem
- Deployed
- Strategic Design
- Customer Engagement
- Embedding
- Directing
- Delivery
- Architecture
Steven M. Summary
- Steven M., based in Sydney, NSW, AU, is currently a Head of Design at Rest. Steven M. brings experience from previous roles at Digital NSW Accelerator, KPMG Australia, BCG Digital Ventures and A.T. Kearney. Steven M. holds a 1993 - 1996 LLB in Law @ University of Adelaide. With a robust skill set that includes User-centered Design, Interaction Design, Research, Stakeholder Engagement, Design Management and more. Steven M. has 2 emails and 1 mobile phone numbers on RocketReach.
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