Steven Lloyd Email
Director of Operational Performance @ Assurant
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Steven Lloyd Location
- Crewe, GB
Steven Lloyd Work
- 2024 -now Director of Operational Performance @
- 2020 -2024 Head of Operational Performance, Europe @
- 2018 -2021 Head of Resource Planning, Europe @
- 2015 -2018 Senior Resource Planning Manager - Europe @
- 2004 -2015 Operational Support Manager @
- 2001 -2004 Resource Planning Analyst @
- 1994 -2001 Inbound Sales Agent @
Steven Lloyd Education
- Whitby High School
(GCSE & A-Levels)
1987-1994
Steven Lloyd Skills
- Quality Assurance
- Business Continuity
- Workforce Management
- Leadership
- Contact Centers
- Call Center
- Stakeholder Management
- Customer Experience
- Service Delivery
- Change Management
- Outsourcing
- Performance Management
- Process Improvement
- Call Centers
- Sla
- CRM
- Customer Satisfaction
- Business Transformation
- Management
- Coaching
- Team Leadership
- Project Delivery
- Resource Management
- Team Management
- Operations Management
- BPO
- Business Analysis
- Vendor Management
- Business Process
- Telecommunications
Steven Lloyd Summary
- Steven Lloyd, based in Crewe, GB, is currently a Director of Operational Performance at Assurant. Steven Lloyd brings experience from previous roles at Assurant. Steven Lloyd holds a 1987 - 1994 Whitby High School. With a robust skill set that includes Quality Assurance, Business Continuity, Workforce Management, Leadership, Contact Centers and more. Steven Lloyd has 2 emails on RocketReach.
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