Steven Lloyd Email
Director of Operational Performance @ Assurant
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Steven Lloyd Location
- Crewe, GB
Steven Lloyd Work
- Director of Operational Performance @ (August 2024 - Present)
- Head of Operational Performance, Europe @ (October 2020 - August 2024)
- Head of Resource Planning, Europe @ (January 2018 - October 2021)
- Senior Resource Planning Manager - Europe @ (August 2015 - January 2018)
- Operational Support Manager @ (February 2004 - August 2015)
- Resource Planning Analyst @ (March 2001 - February 2004)
- Inbound Sales Agent @ (September 1994 - March 2001)
Steven Lloyd Education
- Whitby High School
(GCSE & A-Levels)
1987-1994
Steven Lloyd Skills
- Quality Assurance
- Business Continuity
- Workforce Management
- Leadership
- Contact Centers
- Call Center
- Stakeholder Management
- Customer Experience
- Service Delivery
- Change Management
- Outsourcing
- Performance Management
- Process Improvement
- Call Centers
- Sla
- CRM
- Customer Satisfaction
- Business Transformation
- Management
- Coaching
- Team Leadership
- Project Delivery
- Resource Management
- Team Management
- Operations Management
- BPO
- Business Analysis
- Vendor Management
- Business Process
- Telecommunications
Steven Lloyd Summary
- Steven Lloyd, based in Crewe, GB, is currently a Director of Operational Performance at Assurant. Steven Lloyd brings experience from previous roles at Assurant. Steven Lloyd holds a 1987 - 1994 Whitby High School. With a robust skill set that includes Quality Assurance, Business Continuity, Workforce Management, Leadership, Contact Centers and more. Steven Lloyd has 2 emails on RocketReach.
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