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Steven Lightfoot Location
Liverpool, GB
Steven Lightfoot Work
Engagement Director @ (January 2020 - Present)
Solution Director @ (January 2017 - January 2020)
Solution Executive @ (April 2014 - January 2017)
Solution Architect - Service Management @ (April 2014 - December 2014)
Service Management Consultant @ Ricoh IT Services (December 2013 - March 2014)
Head of Service Management @ (September 2010 - November 2013)
Senior Service Delivery Manager @ (January 2000 - January 2010)
Steven Lightfoot Skills
Call Centers
Contact Centers
Service Delivery
CRM
Sla
Service Management
Incident Management
Project Delivery
Avaya
IT Service Management
BPO
Customer Experience
Telecommunications
ITIL
Telephony
Change Management
VoIP
Outsourcing
Managed Services
Unified Communications
IVR
Stakeholder Management
Management
Team Management
Business Transformation
Data Center
Business Development
Business Strategy
Strategy
Steven Lightfoot Summary
Steven Lightfoot, based in Liverpool, GB, is currently a Engagement Director at Atos. Steven Lightfoot brings experience from previous roles at Atos, CSC and Ricoh IT Services. With a robust skill set that includes Call Centers, Contact Centers, Service Delivery, CRM, Sla and more. Steven Lightfoot has 1 emails and 1 mobile phone numbers on RocketReach.
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