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Steven Lau Location
Phoenix, AZ, US
Steven Lau Work
Director, IT Support Services @ (February 2023 - Present)
Assistant Director, Corporate Support @ (October 2015 - February 2023)
Operations Manager @ (August 2013 - October 2015)
Geek Squad Manager @ (April 2004 - August 2013)
Steven Lau Education
Arizona State University
Bachelor's degree (Interdisciplinary studies)
2004-2010
Steven Lau Skills
Computer Hardware
Computer Repair
Customer Retention
Customer Satisfaction
Customer Service
Employee Training
Help Desk Support
IT Hardware Support
IT Management
IT Operations
IT Service Management
ITIL Certified
Inventory Control
Inventory Management
Key Performance Indicators
Laptops
Leadership
Loss Prevention
Management
Merchandising
Microsoft Excel
Microsoft Office
Microsoft Outlook
Microsoft PowerPoint
Networking
OS X
People Management
Performance Appraisal
Performance Management
Project Management
Remote Desktop
Retail
Retail Sales
Sales
Sales Management
Sales Operations
Software Installation
Store Management
Team Building
Team Leadership
Time Management
Training
Troubleshooting
Visual Merchandising
Windows
Windows 7
Windows Server
Windows Vista
Windows XP
XP
Steven Lau Summary
Steven Lau, based in Phoenix, AZ, US, is currently a Director, IT Support Services at Verde Investments, Inc. Steven Lau brings experience from previous roles at DriveTime, Best Buy and Geek Squad. Steven Lau holds a 2004 - 2010 Bachelor's degree in Interdisciplinary studies @ Arizona State University. With a robust skill set that includes Computer Hardware, Computer Repair, Customer Retention, Customer Satisfaction, Customer Service and more. Steven Lau has 1 emails and 2 mobile phone numbers on RocketReach.
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