Steven Lai Email & Phone Number
General Manager @ McGuire Moorman Hospitality
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Steven Lai Location
- Austin, TX, US
Steven Lai Work
- General Manager @ (October 2023 - Present)
- Director of Operations @ (February 2026 - February 2026)
- General Manager @ (June 2022 - May 2024)
- General Manager @ (June 2020 - August 2022)
- Assistant General Manager @ (February 2019 - June 2020)
- General Manager @ (November 2009 - February 2019)
- Mortgage Broker @ (June 2004 - January 2008)
Steven Lai Education
- Baylor University
Bachelor of Fine Arts - BFA (Fine/Studio Arts, General)
2000-2004
Steven Lai Skills
- Customer Service
- Leadership
- Management
- Talent Developer
- Customer Engagement
- Team Building
- Hospitality
- Food Service
- Employee Training
- Talent Management
- Recruiting
- People Development
- Training
- Human Resources (HR)
- Hiring
- Food & Beverage
- Team Development
- Labor Control
- Business Strategy
- Reservations
- Time Management
- Talent Scouting
- Strategy
- Leadership Development
- Point of Sale (POS) Systems
- Operating Systems
- Restaurant Management
- Food Service Operations
- P&L Management
- Customer Satisfaction
- Coworking
- Interpersonal Skills
- Culinary Skills
- Service Operations
- Inventory Management
- ServSafe
- New Restaurant Openings
- TABC Certified
- Business Operations
- Continuous Improvement
- New Hire Training
- Decision-Making
- Creative Problem Solving
- Customer Loyalty
- Labor Management
- Product Marketing
- Product Quality
- Problem Solving
- Financials
- General Management
Steven Lai Summary
- Steven Lai, based in Austin, TX, US, is currently a General Manager at MML Hospitality. Steven Lai brings experience from previous roles at MML Hospitality, Il Brutto and McGuire Moorman Lambert Hospitality. Steven Lai holds a 2000 - 2004 Bachelor of Fine Arts - BFA in Fine/Studio Arts, General @ Baylor University. With a robust skill set that includes Customer Service, Leadership, Management, Talent Developer, Customer Engagement and more. Steven Lai has 1 emails and 1 mobile phone numbers on RocketReach.
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