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Steven L. Location
United States
Steven L. Work
Service Desk Engineer @ (February 2026 - Present)
Helpdesk Agent @ (April 2025 - November 2025)
IT Specialist @ (January 2024 - December 2024)
Customer Support Associate @ (October 2021 - November 2023)
Computer Lab Assistant @ (November 2020 - June 2021)
Steven L. Education
LaGuardia Community College
Associate's degree (Computer Network and Security)
2018-2020
Steven L. Skills
Account Management
CompTIA
Computer Hardware
Computer Networking
Customer Service Representatives
Customer Support
Data Entry
Desktop Support
Domain Name System (DNS)
Firewalls
Google Workspace
Hardware
Help Desk Support
Information Security
Internet Protocol Suite (TCP/IP)
Jamf
Jira
Mac
Mac & PC platforms
Microsoft Intune
Microsoft Office
Microsoft Office 365
Multi-line Phone
Online Support
Operating Systems
Phone Etiquette
Printer & Peripheral Support
Remote Desktop Support
Service Desk
Software Troubleshooting
Software as a Service (SaaS)
Student Engagement
Technical Assistance
Technical Support
Ticketing Systems
Troubleshooting
VPN Configuration
Voice over IP (VoIP)
Windows
Zendesk Customer Service Software
Steven L. Summary
Steven L., based in United States, is currently a Service Desk Engineer at Eastern Data, Inc.. Steven L. brings experience from previous roles at Nagarro, Riverside Technologies, Inc. (RTI), Amazon and LaGuardia Community College. Steven L. holds a 2018 - 2020 Associate's degree in Computer Network and Security @ LaGuardia Community College. With a robust skill set that includes Account Management, CompTIA, Computer Hardware, Computer Networking, Customer Service Representatives and more. Steven L. has 1 mobile phone numbers on RocketReach.
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