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Steven Hertel Location
Vancouver, BC, CA
Steven Hertel Work
2024 -now Senior IT Services Delivery Manager @
2022 -2024 IT Manager @
2021 -2022 Manager, IT Support @
2015 -2021 Director Of Support Services @
2015 -2015 IT Service Delivery Manager @
2012 -2014 IT Operations Manager @
2010 -2012 IT Service Desk Team Lead @
2009 -2010 Business Partner @ Jenny Photography
2006 -2009 Communications Specialist @
2004 -2006 Vessel Systems Support Specialist @
2002 -2004 IT Support Analyst @
Steven Hertel Education
RCC Institute of Technology 1993-1995
Steven Hertel Skills
ITIL v3 Foundations Certified
ConnectWise
Technical Documentation
Microsoft Exchange
Kaseya
Blackberry Enterprise Server
Windows 7
IT Service Management
IT Operations
VPN
Dell SonicWALL Sales v2
Software Documentation
Technical Support
Software Installation
Windows Server
Servers
Active Directory
VMware
Information Technology
Operations Management
Management
IT Operations Management
Troubleshooting
Dispatching
Disaster Recovery
IT Management
Firewalls
Help Desk Support
Cloud Computing
Team Leadership
Customer Retention
Service Management
Customer Relations
Customer Relationship Management (CRM)
Customer Relationship Management Crm
Operations
Hiring
Customer Relationship Management
Steven Hertel Summary
Steven Hertel, based in Vancouver, BC, CA, is currently a Senior IT Services Delivery Manager at Compugen Inc. Steven Hertel brings experience from previous roles at Dapper Labs, O2E Brands, BMC Networks and SupraITS. Steven Hertel holds a 1993 - 1995 RCC Institute of Technology. With a robust skill set that includes ITIL v3 Foundations Certified, ConnectWise, Technical Documentation, Microsoft Exchange, Kaseya and more. Steven Hertel has 3 emails and 2 mobile phone numbers on RocketReach.
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