2024 -now Chief of Staff, Mass Markets Finance and Network Planning, Sr. Manager Business Process Innovation @
2022 -2024 Senior Manager Business Process Innovation - Digital Strategy and Transformation @
2019 -2022 Manager Business Process Innovation – Digital Strategy and Transformation @
2019 -2019 Lead Sales Operations Consultant - Process and System Tools @
2018 -2019 Senior Project Manager – Reporting and Metrics @
2011 -2018 Sr. Marketing Strategy and Project Manager @
2008 -2011 Sales Operations Analyst II @
2001 -2008 Operations Specialist @
1999 -2001 Sales Consultant @
1998 -1999 Operations and Inventory Specialist @ BellSouth Mobility/Cingular Wireless
1998 -1998 Retail Manager (Luxury Linens) @
1998 -1998 Sales @
1994 -1997 Retail Department Manager (Home Store) @ Montgomery Ward
Steven Herod Education
Palo Alto University
Master of Science (M.S.) (Psychology)
2010-2012
Rollins College
B.S. (Psychology)
2007-2009
Steven Herod Skills
Leadership
Marketing
Telecommunications
Data Analysis
Process Improvement
Marketing Strategy
Marketing Leadership
Business Process Improvement
Project Management
Sales Operations
Business Analysis
Training (Curriculum Development & Delivery)
Team Leadership
Management
Leadership Development
Team Building
Coaching
Call Centers
Microsoft Office
Microsoft Excel
PowerPoint
Salesforce.com
System Conversion
Continuous Improvement
Retail
Merchandising
Microsoft Word
Training Curriculum Development And Delivery
Customer Service
Business Strategy
Training Curriculum
Training
Steven Herod Summary
Steven Herod, based in Oviedo, FL, US, is currently a Chief of Staff, Mass Markets Finance and Network Planning, Sr. Manager Business Process Innovation at Lumen Technologies. Steven Herod brings experience from previous roles at Lumen Technologies and CenturyLink. Steven Herod holds a 2010 - 2012 Master of Science (M.S.) in Psychology @ Palo Alto University. With a robust skill set that includes Leadership, Marketing, Telecommunications, Data Analysis, Process Improvement and more. Steven Herod has 1 emails and 1 mobile phone numbers on RocketReach.
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