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Steven Hendricks Location
Atlanta, GA, US
Steven Hendricks Work
Infrastructure Service Manager @ (July 2024 - Present)
System Administrator @ (October 2023 - Present)
Senior Help Desk Engineer @ (October 2023 - September 2024)
Deskside Support Administrator @ Wipro Technologies (July 2022 - May 2024)
Information Technology Support Specialist @ (July 2022 - October 2023)
Information Technology Specialist @ (January 2022 - January 2023)
Tier 2 Information Technology Specialists for Simeio @ (May 2021 - June 2022)
Support Specialist @ (January 2021 - January 2022)
Tier 2 Information Technology Specialist @ (September 2020 - September 2021)
Tier 1 and Tier 2 IT helpdesk Support @ (September 2020 - May 2021)
Information Technology Support Specialist @ (May 2020 - August 2020)
IT Network Rebranding Technician @ (February 2020 - April 2020)
IT Deployment Lead Tech @ EHI (November 2019 - January 2020)
Deployment Specialist and IT Support @ (August 2019 - November 2019)
Junior Software Engineer Trainee @ (January 2019 - June 2019)
Salesforce Administrator @ Various Clients (January 2017 - January 2019)
IT Manager @ (July 2018 - December 2018)
System Engineer and Deployment Lead @ S&A IT services (July 2017 - March 2018)
Steven Hendricks Education
Georgia State University
African American Studies (SOCIAL SCIENCES)
2005-2013
Georgia State University
Bachelor of Science (Afro Am Studies)
Steven Hendricks Skills
Active Directory
African American Studies
Apple Certified
Apple Hardware
Asset Management
Biology
Break Fix
Cloud Migration
Computer Hardware Troubleshooting
Customer Onboarding
Customer Service
Customer Service Management
Data Center Consolidation
Data Integrity
Data management and recovery
Dell Computers
Desktop Application Support
Desktop Computers
HTML Scripting
Hardware Configuration
Hardware Deployments
Hardware Installation
Help Desk Support
IT Hardware Support
IT Infrastructure Operations
IT Integration
IT Management
IT Service Management
IT security
ITIL
Incident Management
Information Technology
Inventory Management
JavaScript
KPI Reporting
Laptops
Leadership
Lean Management
Linux
Mac
Management
Microsoft 365
Microsoft Azure
Microsoft Deployment Toolkit (MDT)
Microsoft Dynamics
Microsoft Dynamics NAV
Microsoft Endpoint Configuration Manager
Microsoft Excel
Microsoft Office
Microsoft OneNote
Microsoft Outlook
Microsoft Planner
Microsoft PowerPoint
Microsoft Products
Microsoft Word
Networking
Office 365
Operating Systems
Password Recovery
Permissions
Printer Support
Process Automation
Process Validation
Remoteware
Role Profiling
SCCM
SQL
SQL Tools
Sales Operations
Salesforce Automation
Salesforce Lightning
Salesforce.com
Salesforce.com Administration
Service Quality
Service-Level Agreements (SLA)
ServiceNow
SharePoint Server
Software
Support Systems
Switches
System Administration
System Deployment
Systems Management
Technical Support
Training
VMware
Windows 10
Windows OS Configuration
Windows Server
Workstations
iPad
Steven Hendricks Summary
Steven Hendricks, based in Atlanta, GA, US, is currently a Infrastructure Service Manager at Morgan Stanley. Steven Hendricks brings experience from previous roles at Morgan Stanley, Wipro Technologies and Honeywell. Steven Hendricks holds a 2005 - 2013 African American Studies in SOCIAL SCIENCES @ Georgia State University. With a robust skill set that includes Active Directory, African American Studies, Apple Certified, Apple Hardware, Asset Management and more. Steven Hendricks has 4 mobile phone numbers on RocketReach.
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